Join Fresh as our Next Operations Director - South
Fresh, an award-winning residential for rent accommodation provider with a portfolio of over 20,000 beds across the UK and Ireland, is seeking a highly strategic and people-focused Operations Director.
In this pivotal role, you will lead operational performance across our fast-growing and diverse portfolio, operating within the Purpose-Built Student Accommodation (PBSA), Build to Rent (BTR), and Co-Living sectors. You'll take full ownership of more than 8,500 units and foster strong, strategic partnerships with a valued client base of over 15.
This is a senior operations role reporting to the COO, responsible for leading the region with a matrix team of marketing and property SMEs to drive client outcomes. You'll work closely with the COO to shape and deliver the future vision of residential living--driving strategy, commercial performance, and delivering exceptional experiences for both residents and clients.
Acting as the vital link between our teams, assets, and stakeholders, you'll ensure operational excellence, regulatory compliance, and continued commercial success across the region.
Location: Ideally based within commuting distance of London, with regular travel required across London, the South of England, and South Wales. Flexible home working is available.
What We're Looking For:
We're searching for a confident, accomplished, and forward-thinking Operations Director who brings a balance of strategic vision and hands-on leadership. You'll play a key role in delivering operational excellence, inspiring high-performing teams, and shaping the resident and client experience across our growing portfolio.
Strategic Leadership & Operational Excellence
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