Job Description

Operations Executive (Drainage Industry)

30k - 35k DOE

Why Join ICE Services Group?

At ICE Services Group, we're not just experts in drainage--we're a team that values integrity, humility, accountability, and ambition. We're growing fast and looking for a proactive Operations Executive to help drive our drainage division forward.

What You'll Get:

Private Health Insurance Generous Paid Time Off Professional Development Opportunities Collaborative, Supportive Work Environment Career Progression in a Growing Company
Your Role:

As our Operations Executive, you'll be the engine behind our drainage operations, ensuring projects run smoothly, efficiently, and profitably. You'll work closely with technicians, clients, and the operations team to deliver top-tier service.

Key Responsibilities:

Schedule jobs and manage diaries using our CRM (BigChange) Plan efficient routes for our fleet to reduce costs and boost productivity Be the go-to contact for clients and field technicians Manage stock control and ensure accurate inventory records Coordinate subcontractors, materials, and job logistics Prepare and circulate RAMS, post-job reports, and certificates Maintain data accuracy across internal systems Support the Operations Manager with purchasing and planning Deal with hiring and off-hiring of equipment
What We're Looking For:

Minimum 2 years' experience in an operations role (drainage industry preferred) Strong admin and organisational skills Confident using IT systems (Excel, Word, CRM tools) Excellent communication and multitasking abilities High attention to detail and ability to prioritise under pressure Knowledge of drainage operations is essential Knowledge of basic Health and Safety and Waste Transfer is essential
Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Benefits:

Company pension Free parking Health & wellbeing programme On-site parking Private medical insurance
Schedule:

Monday to Friday
Application question(s):

Are you able to commute independently to the office daily? We have no access to public transport and a car is essential.
Experience:

drainage industry: 2 years (required) Customer service: 1 year (required) Administrative: 2 years (required)
Language:

English (preferred)
Licence/Certification:

Driving Licence (required)
Work Location: In person

Reference ID: MS/LB