Job Description

Are you passionate about precision, compliance, and driving operational efficiency?


We're looking for an

Operations Executive (Underwriting)

to play a pivotal role in ensuring our underwriting operations run seamlessly. This is your chance to join a dynamic team where your expertise will make a real impact.


As one of our Operations Executives, you will work closely with the business leaders and other key stakeholders to support the delivery of our strategic priorities.


You will be predominately home based with occasional visits to our various offices based around the UK.

Some key objectives & responsibilities will include:

Support the business with strategic objective delivery. Handle IBA queries and monthly BDX reviews, liaising with external partners to keep everything on track. Conduct monthly RiskSmart control reviews and resolve overdue items promptly. Lead fortnightly review meetings, produce weekly summaries, and deliver detailed monthly reports. Collaborate with the underwriting team, explore AI solutions, and create process guides that make life easier. Monitor and log MID scores to maintain regulatory compliance. Work closely with internal teams and external partners to resolve issues and enhance operational processes.

About you

As our Operations Executive, you will need to be organised, have the ability to build good working relationships with effective communication skills.

You'll also be or have:

A background in MI and reporting, with insurance industry knowledge being very beneficial. Extremely organised with strong attention to detail. Strong IT skills, especially Excel. The ability to build strong working relationships and communicate information effectively. Drive and enthusiasm to deliver and make change happen.

Rewards & Benefits

When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:

Competitive salary with an annual pay review and bonus scheme 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) plus bank holidays Auto enrolment into our excellent pension scheme (5% employer matched contribution) Flex-benefits- A range of flexible benefits to choose from, that are most important to you Group Life Assurance cover 3 months Maternity, Paternity & Adoption leave all fully paid Professional qualification study support relevant to your role and career Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc. Holiday purchase scheme- up to 5 days annually

About Us:

Launched in 2018 Jensten is one of the UK's largest independent broking groups. Growing organically and through strategic acquisition we now place over 600m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms.


We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. Which is why we are not just one of the leading independent broking groups, we are one of the most exciting too.


And that is why you should join us!


Our goal is to have people in our Group that enjoy being part of one team with the shared commitment to delivering insurance distribution excellence. A big part of how we do this is by listening and then acting on what we hear. Our EVP work is key to maintaining and enhancing our culture and making Jensten Group a fantastic place to work, learn and grow.


To learn more about Benefits at Jensten - Jensten Group (jenstencareers.co.uk) click here.