Job Description

About Us:

Cuppa' Chaii is a growing cafe brand bringing a modern twist to traditional Karak Chaii, South Asian snacks, and community spaces. We operate multiple corporate stores, support franchisees, and run a construction division for new locations. We're looking for a

Part-Time Operations & Executive Support Coordinator

to help keep our operations running smoothly and provide key support to our leadership team.

Role Overview:

This is a

hands-on, varied role

covering operations, logistics, and admin. You'll be managing daily operational tasks, ordering stock for stores and franchisees, supporting our construction team, doing deliveries around London, and assisting with scheduling and admin tasks for senior management.

Key Responsibilities:

Operations Support:

Place and track supplier orders for franchisees and construction projects. Liaise with store managers to ensure smooth daily operations. Assist with operational problem-solving.

Logistics & Deliveries:

Carry out deliveries to stores and franchise sites within London. Ensure items are delivered on time and in good condition.

Administrative & Executive Support:

Schedule meetings and maintain calendars for leadership. Answer and direct phone calls and manage emails. Maintain office organisation and records.

Requirements:

Experience in operations, coordination, or a similar role. Strong organisation and multitasking skills. Good communication skills. Proficient in Google Workspace or Microsoft Office. Full UK driving licence (essential). Flexibility to travel within London when required.

Key Competencies:

Proactive problem solver. Reliable and organised. Able to adapt to changing priorities.

Hours & Pay:

2/3 days per week

(flexible scheduling, to be agreed). Competitive hourly or day rate, depending on experience.
Job Types: Part-time, Permanent

Pay: From 10,000.00 per year

Expected hours: 24 per week

Benefits:

Additional leave Free parking On-site parking Work from home
Work Location: In person