Job Description

About Filter Flair

At Filter Flair, we help people take control of their health - starting with the water they drink.

We're a growing water filtration business based in Salford, supplying premium products to homes, businesses, and trade customers across the UK. As we scale, we're looking for someone proactive, dependable, and improvement-minded to take

ownership of our fulfilment operations

- and grow with the business.

About the Role

This is a step-up opportunity for someone with 2+ years' experience in fulfilment, logistics, or operations support who's ready for more ownership and impact.

You'll lead day-to-day fulfilment with a focus on

accuracy, standards, and reliability

, while also helping improve the systems, workflows, and stock management that power the backend of our business.

Because we're a small, scaling company, you'll be involved across both warehouse and office activities - from stock counts and dispatch to contributing ideas that improve how we work. Over time, this role will grow with you, giving you increasing responsibility and the chance to shape how we operate.

Key Responsibilities

Fulfilment & Warehouse Operations

Pick, pack, and dispatch customer orders (Royal Mail, DHL, Amazon) to a retail-ready standard. Receive deliveries, restock inventory, and maintain a well-organised warehouse. Prepare and dispatch Amazon FBA shipments (labelling, boxing, booking). Process returns and continually improve the returns workflow. Greet and assist trade customers who collect orders -- ensuring they're served efficiently and professionally. Lock up and secure the building when responsible.

Stock & Operational Support

Conduct cycle counts and a

full monthly stock take

- resolving discrepancies to agreed standards. Ensure product and inventory data is accurate and up to date. Support purchasing and stock reordering as you grow into the role. Suggest and implement process improvements. Use tools like Notion, spreadsheets, and automation platforms to streamline operations. Work closely with the office team on projects and process changes - not just in the warehouse.

Who This Role is For

The person who will succeed in this role will:

Hold themselves to

high standards

and take real pride in their work. Be

accountable

- if something isn't right, they'll own it and fix it. Have strong

attention to detail

, whether that's packaging, stock counts, or data. Enjoy contributing to delivering an

excellent service

to customers and colleagues. Enjoy working as part of a

close-knit team

, where collaboration and communication matter. Be

adaptable to the peaks and troughs

of a growing business - able to flex between quieter days and busy periods without losing standards or energy. See this as an opportunity to grow and shape how we operate, not just a job to tick boxes.

Salary & Hours

Base salary:

25,400-27,500

Quarterly Bonus:

Up to 5% of salary annually, based on personal and company performance Brings total On-Target Earnings (OTE) to 26,670-28,875 per year

Schedule:

Monday to Friday, 8:15am-5pm (40 hours/week) 15-minute paid morning break + 45-minute lunch Occasional Saturdays: 10am-1pm on 1 weekend per month (weekday hours adjusted accordingly)

What We Offer

Career Growth & Development

200 annual learning budget for courses, books, or certifications Monthly "Learning Friday" afternoons for skill development and industry reading Quarterly career development check-ins Cross-training opportunities across marketing, customer service, and finance Attendance at one relevant industry event per year Innovation Time - 1 hour/week to work on self-led improvement projects

Work-Life Balance & Culture

28 days holiday (including bank holidays) Your birthday off (paid) 2 additional wellbeing days per year Cycle to Work Scheme Pet-friendly office Quarterly team lunch to celebrate progress

Everyday Perks

Free snacks and fresh fruit Nespresso coffee setup Filtered water on tap

Location

Unit 12, The Cobden Centre, Vere Street, Salford, M50 2PQ
(Easy access to MediaCity, trams, buses, and major roads)

How to Apply

Please submit your CV along with a short note explaining:

Why this step-up opportunity appeals to you What you're currently doing and why you're ready for more responsibility One example of a time you improved a process (even a small one!)
We're reviewing applications on a rolling basis and will hire as soon as we find the right person ready to grow with us.

Job Types: Full-time, Permanent

Pay: 25,400.00-28,875.00 per year

Benefits:

Casual dress Employee discount Health & wellbeing programme On-site parking Sick pay
Application question(s):

Can you give an example of a time you improved a process, workflow, or system in a previous role? What impact did it have? Which digital tools, systems, or software have you used to manage tasks or data in a previous role?
Work Location: In person