Job Description

Operations Leader - Consulting
At RSM, our consulting team brings together diverse advisory experts to deliver our six core solutions: business transformation, forensic, deal services, restructuring, finance function support, and risk and governance.
Our solutions are designed to address the unique needs, challenges, and opportunities our clients face as they strive to achieve their aspirations and organisational goals. Whether it's supporting global expansion, developing acquisition strategies, facilitating private equity investments, or collaborating with boards to manage risk and governance, our consulting experts work as one cohesive team. We prioritise simplicity, providing data-driven insights, value-added assurance, and high-quality execution to empower our clients in building sustainable, future-fit businesses.
It's an exciting time to join our consulting team, as we embark on ambitious growth plans that promise to create diverse career opportunities. We are committed to enhancing our six solutions, expanding and developing our team of expert consultants, embracing a digital-first approach, strengthening our global presence, and building strong client relationships.
We are seeking an experienced and dynamic Operations Leader to join our Consulting Service Line. This pivotal role will act as the central orchestrator across the Consulting business, ensuring seamless collaboration between the Consulting Leadership Team and our core Business Partners including People, Finance, Digital, and Integrated Marketing Communications.
You will be the key point of contact for operational matters within Consulting, driving strategic initiatives, resolving challenges, and enabling the business to operate efficiently and effectively. This role requires a proactive leader who can balance strategic thinking with hands-on execution, and who thrives in a fast-paced, matrixed environment.
Key Responsibilities
Operational Leadership & Coordination

• Serve as the primary liaison between the Consulting Leadership Team and core function business partners and teams bringing ensuring successful execution of priorities. Coordinate and align operational activities across People, Finance, Digital, and Marketing to support Consulting's strategic goals.
• Leading change within the operating model of Consulting, identifying priorities, creating a plan and leading on the execution of these priorities, such as offshore strategy, resource management and digital needs.
• Collaboration across key network firms (such as US) to enable growth through leveraging ways of working, skills, solutions and relationships.
• Ensure timely escalation of issues and unblock barriers to progress, while independently resolving challenges where appropriate.

Strategic Project Support

• Partner with key Consulting leadership/stakeholders for People and Digital to lead on strategic initiatives.
• Lead or support cross-functional projects, pulling in subject matter experts (SMEs) as needed.
• Drive operational excellence and continuous improvement across the Consulting service line.

Stakeholder Engagement

• Build strong relationships with business partners across core functions.
• Represent Consulting in firm-wide operational forums and initiatives.
• Provide clear, consistent communication and reporting to the Consulting Leadership Team.

Governance & Performance

• Monitor and report on key operational metrics and performance indicators.
• Ensure compliance with internal policies and external regulations.
• Support budgeting, forecasting, and resource planning in collaboration with Finance and People.

Skills Required