Job Description

Operations Manager - Build a Legacy with Us.

If you want a comfortable operations role, this isn't it.

We are Coromandel Coast, an award-winning speciality coffee company recognised for both taste and sustainability. We roast rare shade-grown coffee from India and run six coffee houses across South London. We are growing fast: 10 shops, a bakery and a stronger online presence are on the horizon.

We are looking for an

Operations Manager

who can take that vision and make it real. Someone who thrives on high standards, fast growth and leading people.

What you'll do

Lead, coach and develop shop managers and their teams Drive consistency and quality across all sites - from coffee to customer experience to systems Solve problems fast and build structure that supports growth Manage budgets, rota systems and reporting Work side by side with founders who are deeply involved in the business

Who you are

Experienced in multi-site hospitality or retail A leader who blends high expectations with fairness Obsessed with detail, quality and culture Calm under pressure, proactive and able to get things done Excited by the idea of building something with purpose - not just running the day-to-day

Why join us

Be part of a company that stands for excellence and impact Work with an ambitious, hands-on team Competitive salary, wellness allowance and equity opportunities for exceptional performance Real career growth as we scale
This is a challenging, hands-on role. If you're ready to build, lead and grow with us, we want to hear from you.

Send us a note telling us why this excites you and what you hope to achieve in the next two years.

Job Types: Full-time, Part-time, Permanent

Pay: 32,500.00 per year

Benefits:

Company events Company pension Discounted or free food Employee discount Employee stock ownership plan Financial planning services Flexitime Free parking Health & wellbeing programme Store discount
Application question(s):

What is the hardest team or operation you have ever had to turn around or scale, and what did you personally do to make it work? What kind of culture brings out your best work, and how would you create that in a growing company like ours? If you joined us and stayed for three years, what would you want to have built or changed by then?
Work Location: Hybrid remote in Surrey CR2 9LB

Application deadline: 07/08/2025
Reference ID: OpsManager
Expected start date: 11/08/2025