Job Description

Operations Lead

About Wade Construction Management Consultants

Wade works exclusively with pharmaceutical and life sciences clients to deliver compliant, operationally resilient GMP facilities, without unplanned disruption and without compromise on safety or quality.

Our delivery model combines deep GMP experience with disciplined risk and change control, proven across complex, regulated operating environments. We work collaboratively to surface risk early, maintain operational continuity, and protect patient safety and product quality throughout delivery.

We deliver confidence, control, and certainty - every time.

At Wade, we are passionate about delivering construction projects the right way, and we know that people are the foundation of everything we achieve. We back our team to thrive, both at work and in life, creating an environment where individuals are supported, trusted, and empowered to do their best work.

We lead with integrity, holding ourselves to the highest standards of accountability, transparency, honesty, and professionalism. If this reflects how you work and what you value, we'd love to hear from you.

The Opportunity

We have an exciting opportunity for an experienced Operations Lead to join our growing team. This role will support the service teams in delivering a high standard within the pharmaceutical construction sector. This is a pivotal leadership role, responsible for overseeing operational performance and ensuring that services are delivered in compliance.

You will play a key role in shaping how services are delivered, supporting teams, strengthening client relationships, and driving consistent, predictable outcomes across a complex and highly regulated environment.

This role requires strong leadership, excellent organisational skills, and the ability to analyse and improve operational workflows in a dynamic environment.

Services currently span UK wide and overseas, therefore travel away from the office base is a regular requirement

The following list of duties is not exhaustive, but includes:

Key Responsibilities:

Plan, direct, and coordinate operational activities across departments to ensure smooth and efficient business functioning

Promote business culture, ensuring core values are embedded in service delivery

Develop and implement operational policies, procedures, and best practices

Manage and mentor operations staff, fostering a culture of continuous improvement and high performance

Monitor KPIs and performance metrics to identify areas for improvement and implement corrective actions

Collaborate with senior leadership on forecasting, and resource allocation

Ensure service compliance with health, safety, and regulatory requirements relevant to the industry

Oversee supply chain, inventory management, and vendor relationships as applicable

Lead or support services aimed at improving productivity, quality, and customer satisfaction

Prepare and present operational reports to senior management

Resolve operational issues promptly and efficiently

About You

Skills and Knowledge

Bachelor's degree in Construction Management or an Engineering Discipline

5+ years of experience in operations management or a similar role

Proven track record of managing teams and delivering operational improvements

Strong understanding of budgeting, financial management, and performance metrics

Excellent leadership, communication, and problem-solving skills

Knowledge of UK health, safety, and regulatory standards

Ability to manage multiple priorities and work under pressure

Preferred Experience:

Experience of managing construction projects in the pharmaceutical industry

Essential

Qualifications

Relevant degree or professional qualification in Construction Management or an engineering discipline

Experience

Proven experience in an operations management or similar role

Experience managing teams and operational budgets

Track record of improving operational efficiency and delivering KPIs

Knowledge

Strong understanding of operational processes and supply chain management

Knowledge of health and safety regulations

Familiarity with budgeting, forecasting and financial management

Skills and Abilities

Excellent leadership and team management skills

Strong problem-solving and decision-making abilities

Effective communication and interpersonal skills

Ability to analyse data and use it to drive performance

Organisational and multitasking skills

Personal Attributes

Results-oriented and proactive

Adaptable and resilient

Collaborative and able to build strong relationships

Detail-focused and quality-driven

High levels of integrity and professionalism

Other Requirements

Willingness to work flexible hours as needed

Full UK driving licence (if the role involves site visits or travel)

Must have the right to work in the UK

Desirable

Qualifications

Chartered membership of an industry-recognised professional body

Experience and Knowledge

Experience in pharmaceutical and life sciences

Experience with Lean, Six Sigma or other continuous improvement methodologies

Knowledge of relevant industry regulations and compliance

Experience with project management software

Skills and Abilities

Change management skills

Strategic thinking and planning capabilities

Ability to manage multiple projects simultaneously

Innovative mindset with a continuous improvement focus

Other Requirements

Willingness to travel nationally or internationally, if required

Our Offer

Salary 75,000

6,000.00 car allowance per annum

Company Pension

Please send your CV to admin@wadecmc.co.uk

Job Type: Full-time

Pay: 75,000.00 per year

Work Location: In person