Job Description

About the Role

Solar Tackle is a fast-growing, market-leading brand at the heart of the carp fishing industry. We are looking for an experienced, proactive

Operations Manager

to play a key role in overseeing and optimising our day-to-day operations from our Dartford site.

This is a pivotal, hands-on leadership position suited to someone who thrives in a structured but fast-paced environment, takes ownership of outcomes, and enjoys solving problems quickly and effectively. You will manage and support two direct reports and provide operational cover for the sales department during periods of absence to ensure business continuity.

Key Responsibilities

Oversee daily operational activities, providing leadership, coaching, and support to two direct reports Identify inefficiencies and implement continuous improvement initiatives across operations Monitor, analyse, and report on key operational KPIs directly to the Head of Operations Contribute to operational strategy and long-term process improvements to support ambitious growth targets Provide streamlined cover for the sales department during periods of absence Generate invoices and ensure all associated documentation is accurate and complete Maintain accurate records of orders, customer data, and shipments Handle phone and email enquiries professionally, delivering timely and effective support Liaise with third-party logistics partners to arrange, track, and resolve delivery issues Monitor order progress, resolve discrepancies, and proactively update internal stakeholders

Requirements

Proven experience in an Operations Manager position Demonstratable people-management skills, with the ability to create a supportive and professional working environment Strong problem-solving ability with a practical, solutions-focused mindset Excellent communication skills, both verbal and written High level of attention to detail and accuracy Ability to manage multiple priorities and perform well under pressure Experience using ERP systems (e.g. NetSuite, SAP, or similar) Confident user of Microsoft Office, particularly Excel and Outlook could be beneficial Comfortable working on-site in Dartford and being hands-on in a busy operational environment Whilst not essential, but could be advantageous experience within the outdoor or sporting goods industry would be favorable

What We Offer

A key leadership role within a fast-growing, ambitious business Exposure to ERP systems and multiple aspects of sales and operations management A supportive, close-knit working environment with opportunities for learning and development

How to Apply

Please send your CV and a short cover letter outlining your relevant experience to

Jobs@solartackle.co.uk

Job Type: Full-time

Experience:

Operations management: 5 years (required) Team management: 5 years (required)
Work Location: In person