Job Description

Operations Manager (Domestic Waste) Role Profile



Are you a dynamic leader with a passion for operational excellence and public service?


Plymouth City Council is seeking a highly capable and driven Operations Managerto lead the delivery of our essential waste collection services across the city. This is a key leadership role, responsible for managing a large frontline workforce and ensuring that domestic waste is collected safely, efficiently, and with minimal disruption to residents.



You'll be at the helm of a service that supports over 100 staff and operates a fleet of 40+ heavy goods vehicles, overseeing the collection of residual, recycling, garden waste streams. Additionally, you'll have the opportunity to shape our new weekly Food Waste collection service planned for 2026. You'll ensure resources are optimally managed, services are delivered to a high standard, and the health and safety of our crews and residents remains a top priority.



This role demands strong leadership, operational expertise, and a commitment to continuous improvement. You'll be instrumental in driving cultural change, embedding digital systems, and working collaboratively across the Council and with communities to improve recycling rates and reduce non-compliance.



We're looking for someone with substantial experience in operational management--ideally within waste services--who can lead large teams, manage complex logistics, and deliver excellent customer service. Strong performance management, communication, planning and stakeholder engagement skills are essential. The role will be predominantly based at our main depot site.



If you're ready to take on a high-impact role that helps shape the future of waste services in Plymouth, we'd love to hear from you.



Plymouth City Council is an equal opportunities employer. All applicants will be considered for employment regardless of age, care experience, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion/belief, sex or sexual orientation.



As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.



If you would like any further information regarding the position then a call can be arranged with Andy Sharp, Interim Service Director for Street Services. You can contact Bethany.Harrall@plymouth.gov.uk to arrange but please not this wont be until mid August onwards due to annual leave.

Closing Dare: Thursday 21 August 2025