Job Description

Job Summary

The Operations Manager is responsible for the effective management of the HaVeN in Dundee. The organisationprovides support to individuals who hear voices or are living with mental health problems. The job entails working collaboratively with staff, volunteers, service users, and stakeholders.

Requirements:

Ideally, the successful candidate will have.

Degree or relevant professional qualification in a related field, such as social work, psychology, community Learning & development, mental health.o Experience in a management or supervisor role, preferably within a mental health or third sector organisation.o Excellent leadership and people management skills, with a track record of successfully leading and motivating teams.o Excellent financial management and budgeting skills.o Knowledge and understanding of mental health issues and how they impact individuals and their families.o The ability to work flexible, including evenings and weekends.
Key Responsibilities:

Manage the day-to-day operations of the organisation, including financial management, human resources, and service delivery.o Ensure that the organisation's services are person-centred, responsive, and culturally sensitive, and promote service users' rights and dignity.o Ensure that the organisation's services are delivered in compliance with relevant legal and regulatory requirements (Health & Safety, Equalities. Data Protection and GDPR, Protecting Vulnerable Groups).o Lead, motivate, and manage staff and volunteers, providing guidance, support, and development opportunities.o Ensure that appropriate staffing levels are maintained, and that staff are provided with training to meet their personal development needs and the needs of the organisation.o Promoting a culture where teamwork is encouraged, and the energy and creativity of staff and volunteers is valued.o Implement and manage a professional supervision. o Prioritise and allocate work based on service delivery requirements and ensure that each member of the staff team is aware of what is required of them.
For an informal chat regarding the role please contact Jordan Burns at

For an application, please email or telephone 01382 223023

Closing date for applications 12pm Monday 12 August 2025

Job Type: Full-time

Pay: 41,000.00 per year

Schedule:

Monday to Friday
Work Location: In person

Application deadline: 12/08/2025
Reference ID: Operations Manger HVN