Job Description

Job Opportunity:

Operations Manager EMEA - Language Training Services (OM

Location:

?Waterloo, London

Salary:

?50,000.00 per year

Working Model:

Hybrid

Job Type:

Full-time

Are you an experienced leader in training or education with a passion for languages and international collaboration? Join one of the UK's leading providers of language training services as our

Operations Manager EMEA

, supporting major government clients across Europe.

About Us

We deliver high-quality language training in over 70 languages to corporate and government clients. Our multilingual team is passionate about helping people communicate across cultures, and we're growing fast.

As a business, we pride ourselves on our results-driven, high integrity culture and the position requires you to be a competent and highly self-motivated person willing to learn and grow with the business.

As?the

Operations Manager EMEA

, you will lead the implementation and daily operations of our language training programmes across Europe, mainly in the UK, Belgium, Luxembourg, and France. You'll manage a diverse team, ensure contract compliance, and maintain strong relationships with clients and trainers.

Key Responsibilities

Liaise with B2B and B2G client stakeholders and report on course progress, investment, and feedback Ensure compliance with contract requirements, meet delivery timelines and KPIs Oversee the delivery of language training across European sites Manage and support teaching and administrative teams to ensure value-for-money and high-quality training delivery Drive process improvements and support quality assurance Handle new training enquiries and support business growth

Key Skills and Experience

University degree in a relevant field Minimum 5 years' experience in project or relationship management, ideally in L&D education or training at a senior level Experience managing contract commercials Strong leadership, communication, and stakeholder management skills and a proven ability to work alongside external and internal constituents to deliver results Background in language training or management (highly preferred) Proficiency in English and French (C1 CEFR level) Comfortable with technology

What We Offer

Hybrid working model Performance-based bonus A supportive, high-integrity, and results-driven culture Opportunities for growth and recognition
This is a full-time hybrid role working from Monday to Friday. Occasional travel to client locations, mostly in Europe and the UK.

To Apply

:? Please submit your CV along with copies of relevant qualifications.

Job Type: Full-time

Pay: 50,000.00 per year

Schedule:

Monday to Friday
Application question(s):

Do you have a background in language training or management? What is your current Post Code?
Language:

French at a C1 CEFR level (preferred)
Work authorisation:

United Kingdom (preferred)
Work Location: Hybrid remote in London SE1 8QW

Application deadline: 25/07/2025
Reference ID: OMUK-1927