Job Description

Operations Manager - Blue-Light Vehicle Conversions (Exeter)

Hall's Electrical Ltd - Full Time - Exeter

Hours:

Monday-Friday 08:30-17:00 or 07:30-16:00

About Hall's Electrical Ltd

Hall's Electrical Ltd is one of the UK's leading specialists in

blue-light emergency service vehicle conversions

, working with Police, Ambulance, Fire & Rescue, and other critical-response organisations.

Our Exeter branch focuses almost entirely on

blue-light build programmes

, producing high-integrity, compliant and reliable vehicles used nationwide. We are a fast-growing, hands-on team, and we're looking for an experienced Operations Manager to drive performance, quality, and customer satisfaction.

The Role: Operations Manager (Exeter)

You will have

full operational leadership

of our Exeter Vehicle Conversion Centre, overseeing workshop staff, mobile engineers, supervisors, build schedules, compliance, quality control, safety standards, documentation and client communication.

This is a senior role with full responsibility for branch operational performance.

Key ResponsibilitiesLeadership & People Management

Lead and manage all Exeter engineers and workshop staff. Drive a high-performance culture; monitor performance daily (90% KPI). Deliver company policies, conduct processes, and maintain staff standards.

Operational Delivery

Oversee timely, compliant and high-quality conversion work. Manage workflows, workshop loading, and production scheduling. Ensure all vehicles meet manufacturer requirements and blue-light specifications. Maintain all necessary compliance and build documentation.

Quality, Compliance & Safety

Work with the Health & Safety Manager to maintain safe working practices. Oversee site and vehicle security processes. Lead quality control of all builds produced in Exeter.

Documentation & Build Management

Compile build specifications, BOMs, and supporting documentation. Monitor labour hours, materials, compliance, and job value accuracy. Lead post-build review meetings to continually improve output and efficiency.

Client & Commercial Responsibilities

Attend client build meetings; produce supporting specifications and BOMs. Convert quotation information into workshop-ready build documents. Report on resold labour and staff performance to Director level.

Additional Responsibilities

Conduct interviews and performance appraisals. Support purchasing with specialist or one-off parts. Cover Workshop Supervisor administration during absence.

Desirable Experience

Previous blue-light / emergency vehicle conversion experience Workshop or operations management background CAD experience for equipment or mounting design Strong understanding of engineering, safety and compliance standards

Salary Structure (as paid):

Base Salary:

Paid monthly*

Attendance Bonus:

Bringing total to

51,615.39

Attendance + Performance 1 Bonus:

56,307.70

Attendance + Performance 1 + Performance 2 Bonus:

61,000.00

(maximum annual earning)*

Job Type: Full-time

Pay: 61,000.00 per year

Benefits:

Free parking On-site parking Sick pay
Work Location: In person