Job Description

Operations Manager - Event Support Team

Location:

Head Office - School Lane, Exhall, CV7 9GE

Salary:

35,000 - 40,000 per annum (depending on experience)

Contract:

Full-Time, Permanent

About Us

At Event Support Team, we deliver seamless operational and logistical support for some of the UK's largest and most prestigious events. From sporting fixtures and cultural festivals to large-scale outdoor events, our team ensures every event runs smoothly, safely, and efficiently.

We're growing and seeking an experienced

Operations Manager

to lead our event support operations, combining office-based planning with on-the-ground event supervision.

Why This Role Matters

As Operations Manager, you'll be pivotal to our events' success. You'll divide your time between:

Office-based responsibilities:

staffing logistics, vehicle and equipment management and auditing, event planning, traffic management planning and supplier liaison.

On-site responsibilities:

supervising events, managing teams on the ground, staff welfare and ensuring seamless event delivery.
This role is ideal for someone who thrives in a dynamic environment, enjoys balancing strategic planning with hands-on operational leadership, and wants to play a key role in delivering world-class events.

What You'll Be Doing

Support the planning and coordinating staffing schedules for multiple events. Oversee logistics including vehicles, equipment, and on-site resources. Conduct regular equipment audits and vehicle maintenance. Work closely with clients and suppliers to ensure event requirements are met. Supervise event setup, operations, and breakdown, ensuring smooth execution. Lead and motivate on-site teams, ensuring health, safety, and operational standards. Support continuous improvement of processes and operational efficiency. Troubleshoot issues in real-time and make quick, effective decisions.

Who We're Looking For

You'll thrive in this role if you:

Have experience in event operations, logistics, or a similar fast-paced environment. Are highly organised and able to manage multiple priorities simultaneously. Possess strong leadership skills and can motivate teams both in the office and on-site. Are proactive, solutions-focused, and confident making decisions under pressure. Hold a full UK driving licence and are comfortable travelling to events across the UK. Have excellent communication and stakeholder management skills. Flexibility to work both in an office environment and out of the grounds.

What We Offer

Competitive salary: 35,000 - 40,000 per annum. Hybrid work: half in the office, half on-site at events. 28 days holiday (inclusive of bank holidays). Company pension scheme. Opportunities to grow your career within a dynamic, supportive team. Exposure to some of the UK's biggest events and live experiences.
Job Type: Full-time

Pay: 35,000.00-40,000.00 per year

Ability to commute/relocate:

Exhall CV7 9GE: reliably commute or plan to relocate before starting work (preferred)
Experience:

Events management: 3 years (required)
Work Location: In person