Job Description

About us

We are excited about hiring an experienced Operations Manager to support our growing product design company that supplies to well known UK customers such as John Lewis and Dobbies.

This role is central to our small team as it oversees all operational processes to ensure efficient production and delivery of high quality products to our customers. The role will involve collaborating with various suppliers in China and Vietnam, managing a small team, and shaping our processes to meet customer demands and business growth objectives. This is a brilliant opportunity to be part of a small but ambitious and fast growing team.

What will the job involve ?

1. Working with the Company Directors develop and then execute operational plans to streamline supply chain, and logistics processes, while maintaining quality standards and meeting customer requirements.
2. Collaborating with contacts in UK, China and Vietnam, including design, manufacturing, and sales team to line up operations with product development timelines and customer expectations.
3. Monitoring and managing production schedules, inventory levels, and order fulfilment to ensure timely delivery and customer satisfaction.
4. Working with Company Directors to implement quality control measures to ensure compliance with product specifications and industry standards.
5. Working with the team to identify areas for process improvement, cost reduction, and operational efficiency enhancement, and develop and implement appropriate strategies.
6. Leading and mentoring our operations team, providing guidance, training and performance feedback to foster a high performing and motivated workforce.
7. Establishing and maintaining relationships with suppliers, and manage customer expectations.
8. Using SalesForce to deliver operational processes and generate reports to assess performance, identify trends, and make data driven recommendations to improve processes.
9. Working with the Directors to ensure compliance with health, safety and environmental regulations throughout the operations.

What skills and experience are we looking for?

1. Proven experience as an Operations Manager or in a similar role ideally within a product design or manufacturing business.
2. An understanding of product development processes, supply chain management and logistics would be desirable.
3. Great leadership approach and experience in leading a small team.
4. Experience in using operational management systems such as Sales Force
5. Excellent problem solving and decision making skills with a focus on continuous improvement.
6. Brilliant organisation and time management skills to prioritise and meet deadlines.
7. Strong communication and interpersonal skills leading to great collaboration across all colleagues and contacts.

Job Types: Part-time, Permanent

Pay: 37,034.00-39,869.00 per year

Additional pay:

Performance bonus
Benefits:

Flexitime
Schedule:

Monday to Friday
Application question(s):

We are a small team who work best face to face at our office Hillington - working remotely only every other Friday. Can you commit to this working arrangement?
Experience:

Supply chain management: 3 years (required) Customer service: 3 years (required)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Glasgow

Application deadline: 08/07/2023