Job Description

Operations Manager

Business Unit: 5070 - Polybitumens

Location: Grays

Job Role

We're looking for an experienced Operations Manager to join our team at PolyBitumens. This is a key leadership role, responsible for ensuring smooth day-to-day operations, maintaining compliance, and delivering exceptional service to our customers. You'll work closely with internal teams and external partners to plan production, manage logistics, and drive continuous improvement.

Duties

Safety Leadership

Champion Health, Safety & Environmental standards across the site. Ensure compliance with Permit to Work policies and emergency preparedness. Lead incident investigations and maintain robust operating procedures.

Operational Excellence

Plan and coordinate production workloads to meet customer demand. Manage raw material supply and transport requirements. Develop short- and medium-term forecasts for materials and haulage. Troubleshoot process issues and oversee maintenance requests.

Quality & Compliance

Deliver the Quality Plan and support internal/external audits. Ensure delivery of on-spec bitumen, on time, every time. Collate and analyse operational data for reporting and decision-making

Customer Service & Team Leadership

Act as a key contact for customers, resolving issues promptly. Build strong relationships with third parties and stakeholders. Lead and motivate a team of supervisors and seasonal operatives. Promote knowledge sharing and a culture of continuous improvement.

Person Specification

Strong operational background, ideally in production or process environments. Experience managing logistics and supply chain planning. Excellent leadership and stakeholder engagement skills. IT proficiency (Microsoft Office Suite; SAP experience desirable). Ability to prioritise workload and respond effectively in routine and emergency situations. Driving licence essential.

Desirable:

A-levels or ONC/D standard (or equivalent). Understanding of Chemistry, Physics, and Mathematics. Experience with audits and incident control.

Contract Type: Permanent

Hours: Full Time - 40 - Monday to Friday

Fairness Inclusion & Respect

Fairness, Inclusion and Respect (FIR) at Eurovia is about recognising and celebrating each other's differences and what they bring to the team.

Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all.

Should you require any reasonable adjustments to be made as part of the application process please contact us directly.

Eurovia recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.