Job Description

About us:

Established in 1985, Bakers Garden Buildings is an award-winning, family-owned company dedicated to providing excellent customer service. We create beautiful, enduring and sustainable garden buildings that can transform a home and lifestyle.

We are a strong and formidable, high-end business, seeking an ambitious person to join our team, reporting directly to the Managing Director and being a vital member of the senior management team.

The Operations Manager will provide inspired leadership for the operations organisation and maintain high levels of quality standards for products, productivity and efficiency through established processes and practices.

In addition, they will also have responsibility for leading, developing and motivating the operations team, overseeing and maintaining compliance for the management of our team, policy decisions, and quality.

We are particularly interested in someone who is looking to grow within the business, and wants to work towards taking on more responsibility, aspiring to a GM or even MD.

The Role:

There are four key responsibilities required for this role, but not limited to:

Customer Service

Ensure the highest level of customer care is maintained throughout the customer journey. This includes production to on-time delivery.

Operations

Manage and coordinate all activities associated with the production, delivery and installation of all Bakers' products and services. Responsible for ensuring operations staff comply with all Health and Safety Systems and controls.

Leadership

Continuous leadership and development of a rewarding environment to motivate and empower all members of the team. Ability to lead continuous improvement initiatives

Administration

Oversees the smooth and efficient operation of a company's office environment. Manages some administrative tasks, i.e., tying up delivery notes with invoices, Sage inputs, budgets, etc. and assisting with HR functions.
The full job description can be made available on request.

Skills

Good leadership qualities with the ability to provide motivation and direction Practical knowledge of budgeting Good planning and organisational skills with a determination to accomplish goals. Ability to work on your own initiative. Excellent critical thinking and problem-solving skills Excellent written and verbal communication skills

Experience:

2+ years' experience of working at a senior level within manufacturing or similar building industry Organisational and leadership capabilities Managing people Experience with statistical analysis and data processing Customer service and relationship building Strong MS Office skills and associated operations software packages

A Successful candidate will:

To be a" buck stops here" decision maker Ability to work well under pressure and meet deadlines. Ambitious with a desire to take on more responsibility and move toward a GM role Self-motivated, hands-on with a 'can-do' attitude Positive and pragmatic approach Ability to build strong working relations Role models leadership behaviours Seeks solutions to problems Ability to work flexibly (occasional, start early/stay late/occasional weekends) to meet deadlines Ability to improve our manufacturing processes. Ability to develop a positive, forward-looking culture in the operations environment. Proven track record in reducing lead-time, whilst increasing quality. Project management and planning experience Commercially aware with a proficient level of financial controls

Hours

: 40 hours working week. Monday to Friday

If you're up for the role, we would like to hear from you. It's a busy one with variable tasks requiring tenacity, strong interpersonal skills, and a good, balanced sense of humour can go a long way.

Job Types: Full-time, Permanent

Pay: 47,000.00-49,712.00 per year

Additional pay:

Bonus scheme
Benefits:

Company events Company pension Free parking On-site parking
Schedule:

Day shift Monday to Friday Weekend availability
Ability to commute/relocate:

Haywards Heath RH17 5PB: reliably commute or plan to relocate before starting work (required)
Experience:

Leadership: 2 years (required) Manufacturing: 1 year (required) Building Trade: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person