Operations Manager

Kings Langley, ENG, GB, United Kingdom

Job Description

Role Overview

Open Entrances Ltd is seeking an experienced Automatic Door Engineer who is ready to step off the tools and move into an Operations Manager role, based at our Kings Langley Head Office.

This role is a natural progression for someone with a strong technical background in automatic doors who understands service, maintenance, repairs and install compliance, and site delivery -- and now wants to lead the operation rather than work on the tools day-to-day.

You will initially work alongside the current Department Head, with a structured handover, before taking responsibility for the Automatic Door division.

Key Responsibilities

Operations & Delivery

Manage day-to-day operations of the Automatic Door department

Plan engineer workloads, callouts, servicing, and installations

Ensure work is delivered safely, on time, and to standard

Act as technical escalation point for complex faults and compliance issues

Office-Based Management

Coordinate scheduling, reporting, and job tracking from head office

Liaise daily with engineers, clients, suppliers, and subcontractors

Review service reports, quotations, and job completion paperwork

Maintain accurate operational records and compliance documentation

People Management

Manage and support a team of automatic door engineers

Provide technical guidance, mentoring, and leadership

Support recruitment, onboarding, and ongoing training

Carry out reviews, toolbox talks, and performance discussions

Technical & Compliance

Ensure compliance with EN16005 and relevant standards

Review RAMS, service schedules, and safety documentation

Support audits and client compliance requirements

Maintain high technical standards across the department

Commercial & Client Support

Assist with pricing, variations, and job profitability

Support growth of service and maintenance contracts

Build strong relationships with key clients

Work closely with senior management on planning and forecasting

Who This Role Is For

This role would suit:

A senior automatic door engineer ready to come off the tools

Someone with strong technical knowledge and problem-solving ability

An engineer who enjoys organising work and supporting others

Someone comfortable working from an office while staying technically involved

Previous management experience is not essential -- training and support will be provided.

Skills & Experience

Essential

Proven experience in automatic doors (service & maintenance)

Strong understanding of EN16005 and door safety compliance

Good communication skills with engineers and clients

Ability to manage workloads and priorities

Desirable

Experience supervising engineers or leading teams

Knowledge of service contracts and planned maintenance installs and repairs

Basic commercial awareness

Familiarity with job management or scheduling systems

What We Offer

Office-based leadership role at Kings Langley HQ

Clear progression into full departmental control

Competitive salary Starting (DOE) 45-55k?

Company Target Profit Share

Company vehicle or allowance

Training support

Long-term stability within a growing business

Job Types: Full-time, Permanent

Pay: From 50,000.00 per year

Benefits:

Free parking On-site parking
Work Location: In person

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Job Detail

  • Job Id
    JD4588000
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Kings Langley, ENG, GB, United Kingdom
  • Education
    Not mentioned