Job Description

DOC Cleaning is a privately owned family run business providing a range of cleaning and associated services to a wide range of prestigious landmark locations predominantly in London, the Southeast and Home Counties.

An opportunity has arisen for an Operations Manager to manage a prestigious heritage site in London's West End.

The ideal candidate will have excellent communication skills, a good eye for detail and flexibility to meet the varying demands and priorities of the role.

Leading a team of approximately 40 people, key responsibilities of the role include:

Induction, training, and development of staff

Carrying out cleaning audits with the client

Ensuring that SLAs and KPIs are delivered.

Processing fortnightly staff wages

Managing our service partners; booking, checking, and signing off works

Client liaison

Ad hoc advanced cleaning works; fogging and graffiti removal.

Completing monthly management reports

Attending monthly meetings supported by the Operations Director

Completing ad hoc quotations

Arranging staff cover

Ensuring compliance with time management systems

Dealing with Health and Safety and HR matters

This position would suit an individual with experience of the cleaning industry looking to progress a career in management.

The successful candidate will be required to complete DOC's Management Development training programme.

Starting salary: 52,664 per annum

Normal working hours: 40 hours per week, normally worked over 5 days which could fall from Monday to Sunday. As the site is open 7 days per week, there is an expectation that the successful candidate will regularly work at weekends (this may be 1 or 2 weekends per month).

Closing date: 18th July 2025

Interviews: 23rd /25th July 2025

Expected start date: August 2025

Laptop, iPad and mobile phone will be provided.

Job Type: Full-time

Pay: From 52,664.00 per year

Work Location: In person

Application deadline: 18/07/2025
Expected start date: 04/08/2025