Job Description

Ref Number

B04-06333

Professional Expertise

Professional Services Leadership

Department

UCL BEAMS (B04)

Location

London

Working Pattern

Full time

Salary

54,172-63,752

Contract Type

Permanent

Working Type

Hybrid

Available for Secondment

No

Closing Date

26-Aug-2025

About us

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Set within The Bartlett Faculty, The Bartlett School of Environment, Energy and Resources (BSEER) is comprised of four world-class Institutes, providing expert knowledge, collaborative research, and teaching. The Institutes are supported by a centralised School professional services team where this role is based. The operational work of the BSEER administrative team is a both challenging and complex. It involves supporting a 70m research portfolio, 80 academic staff, 85 research associates, 10 postgraduate taught courses with 500 students, two undergraduate courses with 450 students, and over 180 PhD students. Continuous change is typical of the School environment and something that the administrative team thrive on and adapt to.

About the role

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The Operations Manager is responsible for leading a team of nine staff providing effective delivery of Professional Services within BSEER relating to: Human Resources, finance, facilities, space management and IT. They will ensure that all operational support service functions are delivered in an efficient, responsive and professional manner, supporting excellence in teaching, research and enterprise.



This is a busy role in a fast-paced environment. The post holder must be efficient, organised and take great care in attention to detail. In addition, the role requires interaction with many people within and external to UCL. A professional attitude, willingness to help and a positive outlook are required in order to adequately execute the duties outlined.



This role is a permanent post, available from 1 September 2025.



If you have any queries regarding the vacancy, or the application process, please contact bseer-recruitment@ucl.ac.uk. If you have specific questions about the role, please contact Philippa Shallard, p.shallard@ucl.ac.uk.



UCL welcomes applications from international applicants and has licence to sponsor individuals who require a visa. This is dependent on the post and candidate meeting eligibility requirements for visa sponsorship under UK Visas and Immigration legislation.

About you

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You will have experience of promoting and providing excellence in areas of administration and the provision of support services. You will have a record of successful line management and development of staff with proven team leadership and motivational skills. The ability to take initiative and make decisions using clear judgement is essential as well as excellent interpersonal skills, including diplomacy and discretion, and the ability to liaise with staff and external individuals at all levels.

What we offer

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As well as the exciting opportunities this role presents, we also offer some great benefits, some of which are below:


41 Days holiday (27 days annual leave, 8 bank holiday and 6 closure days) Additional 5 days' annual leave purchase scheme Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan Immigration loan Relocation scheme for certain posts On-site nursery On-site gym Enhanced maternity, paternity and adoption pay Employee assistance programme:Staff Support Service Discounted medical insurance

Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

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As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women. Our department holds an Athena SWAN Silver award in recognition of our commitment and demonstrable impact in advancing gender equality.