Job Description

Are you a confident and experienced leader with a passion for compliance, innovation and sustainability in mechanical and electrical services? NCHA is looking for an Operations Manager - Mechanical & Electrical to lead a high-performing team and drive excellence across our housing portfolio.
About the Role
As Operations Manager, you will oversee the delivery of planned and responsive M&E services, ensuring full compliance across gas, electrical and renewable energy systems. You'll play a key role in shaping our energy strategy, improving service standards and supporting our journey towards a greener future.
Key Responsibilities

• Lead and manage M&E operations including gas, solid fuel, heating and electrical services
• Ensure 100% compliance with gas and electrical safety regulations
• Support the rollout of renewable technologies (solar PV, EV charging, battery storage)
• Monitor contractor performance and drive service improvements
• Design and manage budgets, reporting and health & safety compliance
• Inspire and develop a skilled, motivated team

What We're Looking For
We're looking for someone with strong technical knowledge in mechanical and electrical services, ideally supported by relevant qualifications in gas, electrical or energy disciplines. You'll bring proven leadership experience within housing, property or compliance settings, along with excellent communication skills and confidence in managing contracts and making data-driven decisions. A collaborative and solution-focused mindset is essential, as is the ability to identify service improvements and see them through. If you're motivated by innovation and sustainability and have the drive to lead a skilled team, this could be the perfect opportunity for you.
Why Join Us?
At NCHA, we're committed to creating safe, energy-efficient homes and reducing our carbon footprint. This role offers the opportunity to make a real impact, lead strategic initiatives and grow your career in a supportive, forward-thinking environment.
Interview Date: 29th September (Clifton Office)
Tips for your application:

• While we recognise the benefits that AI can bring to the world, we are very keen to see your own words used in your application rather than AI generated answers and we reserve the right to withdraw applications that use unedited AI generated text.
• All correspondence will be via your registered email address.
• View the full Role Profile in the document tab at the top of the page and refer to the Person Specification section of the Role Profile to complete your application - show us why you are suitable!
• For more information about NCHA, please refer to the attached 'Helping Our Customers'- get a better idea of what we do across the organisation!

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.
INDHIGH
We're Nottingham Community Housing Association, known to many as NCHA. We've been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read to find out more about us.

Skills Required