Job Description

Be Part of Something Bigger

At

The HR Dept Newbury & South Oxfordshire

, we're not just an HR provider -- we're the outsourced HR partner of choice for hundreds of local growing businesses.

Our mission is simple: We provide outstanding local and personal service to prevent people problems and help employers and employees thrive together.

We believe every business -- large or small -- deserves access to exceptional HR support delivered with professionalism, warmth, and a personal touch. That means running our own business with the same excellence and care we bring to our clients.

As we continue to grow, we're looking for a

Business Operations & Systems Lead

to help us take our back-office and operational infrastructure to the next level -- ensuring everything we do behind the scenes supports the delivery of outstanding, value-added HR service to our clients.

The Role

This is a hands-on, impactful role for someone who loves making organisations run smoothly and efficiently. You'll work directly with the owner of the business to review, improve, and lead the systems and processes that keep the business running at its best.

You will:

Lead a full review of how we work operationally -- from systems and documentation to finance and client processes. Champion change - ensuring our internal operations enable great client experiences and high-performing teams. Support the Managing Director with day-to-day operations, projects, and business improvement. Oversee finance administration -- invoicing, reconciliations, and reporting (liaising with our external bookkeeper). Streamline and automate systems -- leveraging Xero, SharePoint, Breathe HR, alongside in-house systems, franchise systems and CRM tools to make life easier for the whole team. Create structure, consistency, and efficiency across everything we do.
This is a role that has huge career opportunities. With ambitious plans to grow, you will be part improvement project, part steady-state operations -- perfect for someone who enjoys balancing the two.

About You

You'll fit right in if you:

Will be passionate about creating efficiency and operational best practices that allow our team do focus on servicing our clients whilst we ambitiously grow. Have experience in

operations, systems, or office management

, ideally in HR, consultancy, or professional services. Are

tech-savvy

and love using digital tools to improve how businesses work. Are confident working autonomously, prioritising intelligently, and driving projects forward. Care deeply about

quality, efficiency, and the client experience

. Can be

creative and forward thinking.

Bring a proactive, solutions-focused mindset and enjoy working closely with the whole team.

Why Join Us

Be part of The HR Dept, a trusted national HR brand with a local, personal ethos. Work with

forward-thinking SMEs and respected employers

across multiple sectors. Join a

growing, purpose-driven team

where everyone benefits through employee reward and shared success. Enjoy flexibility, autonomy, and genuine trust. Develop your career -- this role could evolve into full-time operational leadership as the business scales.

About The HR Dept

The HR Dept provides

expert HR and employment law support

to SMEs across the Newbury & South Oxfordshire area. As a proud part of The HR Dept franchise network, we offer businesses the peace of mind that comes from having experienced HR professionals on their side -- without the cost of an in-house team.

From contracts and compliance to performance, culture and growth, training and recruitment, we help employers create positive workplaces where people and business performance go hand in hand.

As a growing local office within this trusted network, we're proud to work with an impressive range of clients who value partnership, practicality, and doing things the right way.

How to Apply

If you're a systems-minded organiser who loves creating order, driving improvement, and supporting a business that genuinely makes a difference -- we'd love to hear from you.

What we Offer

Salary of 35,000 to 42,000 pro rata according to 25 hours Office based role with amazing team Free parking Exciting career opportunities with a growing business
Job Type: Part-time

Pay: 38,000.00-42,000.00 per year

Expected hours: 25 per week

Benefits:

Company events Employee discount Employee mentoring programme Free parking On-site parking
Ability to commute/relocate:

Newbury RG14 1QL: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (preferred)
Experience:

Administrative: 5 years (required) Microsoft Office: 5 years (required) Change management: 5 years (required) System administration: 5 years (required) Operations management: 5 years (required)
Work authorisation:

United Kingdom (required)
Location:

Newbury RG14 1QL (preferred)
Willingness to travel:

25% (preferred)
Work Location: In person