Operations Manager

Newcastle-under-Lyme, ENG, GB, United Kingdom

Job Description

About Us

We are a growing company specialising in importing and manufacturing products through our trusted network of factories across Asia, predominantly China and India. With a focus on quality, compliance, and customer satisfaction, we work closely with international partners and customers across the UK and Europe.

The Role

We are seeking an experienced

Operations Manager

to take ownership of our end-to-end operations. This is a varied and hands-on role, suited to someone with excellent organisational skills, a strong eye for detail, and the ability to manage international supply chains while coordinating UK operations.

You will oversee compliance, logistics, and packaging development while also supporting our growing UK-based warehouse and sales team. This position requires a proactive leader who thrives in a fast-paced, international environment.

Key Responsibilities

Compliance & Documentation

Design and review packaging in line with

UK and EU directives

, including Artwork, silkscreens and care labels. Liaise with

graphic designers

to develop concepts and mock-ups through to legally compliant packaging. Prepare and manage

safety documentation

for independent review. Analyse product

test reports

and compile legislative product safety documents. Liase with external auditors of

social and safety audits

of factories to ensure compliance.

Operations & Logistics

Compile and coordinate

shipping documents

, including sea freight consignments shipped directly to customers. Manage the sendingandreceivingofproductsamples between factories and customers. Liaise with overseas factories and customers to ensure smooth communication and timely project delivery. Oversee and recruit a

small UK warehouse team

, ensuring efficient handling of landed goods.

Team Leadership & Business Growth

Prioritise workloads, coordinate staff, and manage project timelines. Support and help coordinate a new sales team, assisting with lead generation, pitches, and conversion into new clients. Provide strong operational leadership to enable growth across international and domestic markets.

Travel

Be available for international travel to Asia and Europe to support business operations.
About You

Proven experience in

operations, supply chain, or compliance

, ideally within international imports/manufacturing. Ideally understanding of

UK and EU product safety and packaging regulations

. Excellent ability to analyse technical documents and reports. Strong organisational and leadership skills, with experience managing teams. Ability to liaise confidently with factories, customers, and internal teams. Flexible and proactive, with ability to multi-task and prioritise workloads.
What We Offer

Competitive salary (dependent on experience). The opportunity to play a key role in an expanding international business. Involvement in multiple areas of the business - from compliance and logistics to packaging and sales growth. International travel opportunities to Asia and Europe. A challenging and rewarding role with scope to grow alongside the company.

How to Apply


If you are an organised, motivated professional with experience in international operations and compliance, and you're excited to contribute to a growing business, we'd love to hear from you. Please apply via Indeed with your CV and a covering letter outlining your relevant experience.

Job Type: Full-time

Pay: 30,000.00-35,000.00 per year

Benefits:

Free parking On-site parking
Work Location: In person

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Job Detail

  • Job Id
    JD3862808
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Newcastle-under-Lyme, ENG, GB, United Kingdom
  • Education
    Not mentioned