Job Description

Are you a strategic operator who thrives on driving performance across multiple functions?

We're looking for an Operations Manager to lead high-impact initiatives and oversee our global logistics and supply chain function.


In this cross-functional role, you'll be central to delivering operational excellence--breaking down silos, leveraging automation and AI, and managing key vendor relationships. Your strategic insight, data-driven mindset, and passion for performance will help scale operations to match our ambitions.







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Who we are:

At

Epos Now

, we help businesses across the world thrive by providing smart, cloud-based POS and payment solutions. From hospitality to retail, our technology is designed to simplify operations, enhance customer experiences, and drive growth. With 450+ employees globally and a strong presence in the UK, US, Australia, and beyond, we're on a mission to empower merchants everywhere with the tools they need to succeed.

About the Role

In this cross-functional role, you'll be central to delivering operational excellence--breaking down silos, leveraging automation and AI, and managing key vendor relationships. Your strategic insight, data-driven mindset, and passion for performance will help scale operations to match our ambitions.

Key Responsibilities:

Manage the global logistics and supply chain strategy Drive business-wide operational efficiencies using data and automation Manage and track operational KPIs and cost performance against P&L targets Partner with finance to manage cash flow and budgeting for stock Lead and influence strategic business transformation projects

What We're Looking For:

Proven experience in operations or business performance roles Track record of managing vendor/partner relationships across regions Experience with data-driven decision-making and reporting (e.g., Salesforce, Excel, PowerBI tools) Confident project leader with an ability to influence stakeholders Familiarity with automation and AI in operations is a bonus

What You'll Bring:

Strong customer-first mindset Sense of ownership and purpose Strategic problem-solver with a bias for innovation Transparent communicator and team collaborator Aligned with our values of

Customer First, Mission, Ownership, Trust, Innovation,

and

Shared Success

Benefits

Employee Assistance Programme

Birthday Day Off

Long Service Awards

Half Year Awards

Kudos nominations

How to Apply:

If you think you have the skills and experience we are looking for, then we would love to hear from you.


* If we like what we see you will be invited to have a short call with our recruitment team, followed by a two stage interview process.