Job Description

Job Type
Location
Area Norfolk England Norwich, Norfolk
Sector
Salary 40000 - 45000 per annum
Start Date asap
https://www.unity-recruitment.co.uk/job-search/3032-operations-manager/60-operations/norfolk/job 2025-07-10 15:32:08 2025-08-06 Unity Recruitment Job Ref CBOPMAN_1752157927
Description Operations Manager
Unity Recruitment are seeking an experienced Operations Manager.
Our client is a dynamic, family-run business, who are an exciting journey to
become one of the largest car park operators in the UK. With their na1onwide presence, they are seeking an Operations Manager who thrives on getting things done.
This is a hands-on management role, central to the day-to-day running of the business. You'll lead the Regional Field Managers and Operation Administrators, making sure the sites deliver.
We're seeking someone commercially minded, opeoperationallyvvy, and people focused, who spots problems early, rolls up their sleeves, and finds a way forward. If you bring energy, posi1vity, and a droperationalera1onal excellence, this could be the role for you.
Key Responsibilities
Leadership & Team Management
*Lead, develop, and motivate our field and office-based teams, creating a collaborative, high-performance culture.

• Drive day-to-day opera1onal delivery, ensuring smooth management of sites, teams, and new

site openings.
*Support wellbeing, personal development, and succession planning across your teams.
*Partner with HR to proac1vely manage team performance, engagement, and complex HR
matters.
Project & Maintenance Management
*Lead operational delivery of new site openings, closures, and iEnsureent projects.
*Ensure procurement processes are followed, obtaining competitive quotes
*Oversee contractor relationships and ensure all planned works are effectively communicated
to relevant stakeholders.
Essential:
*Strongoperational leadership expmiltce in a multi-site, customer-facing environment such as parking, retaillogic'scs, or ffacilitiesmanagMinimum*Minimum of 3 years + experience in a similar operations role.
Experience in managing multiple operational sites, field-based teams and office-based support functions, across a large geographical scale is desirable.

• A proven track record of improving operational and financial performance.
• Practical understanding of UK health & safety requirements, employment law and HR

processes.

• A proactive, hands-on problem solver who thrives in a fast-paced environment.
• Full UK driving license and willingness to travel regularly.

Desirable:Experiencee in the private parking sector.
Familiarity with BPA Code of Practice and parkinExposure.
*Exposure to implemen1ng technology within field operations.
Our Benefits:

• 33 days holiday (inclusive of bank holidays) and 1 day off for your birthday each year
• Top tier package with Perkbox, our reward, and recognition platform
• PrivHealth carecare Scheme - Vitality Health
• Life Assurance - 25,000 lump sum with Canada Life
• Pension Scheme (5% employer / 3% Employee)
• Free parking

If this vacancy is of interest to you, then please apply today with your updated CV.
Please call Carly on 02036685680 ext 113 for further information.