Job Description

The Perle Oban Hotel is hiring an

Operations Manager.

You'll play a pivotal leadership role within Perle Oban - deputising for the Cluster General Manager (who oversees both Perle Oban and Glencoe House) and leading the property in their absence.





This is a senior, hands-on role for a natural leader who can inspire excellence, drive performance, and ensure every guest experience reflects the quality and care synonymous with Perle Hotels. You'll directly manage the

Restaurant & Bar Manager

,

Head Housekeeper

,

Reception Manager

and

Maintenance

while working closely with the

Head Chef

and collaborating with the

House Managers at Glencoe House

.


Your leadership will ensure seamless operations across accommodation, spa, and F&B, maintaining the property's high standards and warm, authentic service.

About Perle Hotels & Perle Oban

Perle Hotels is an independent collection of distinctive Scottish luxury properties - each one unique, full of character, and deeply connected to its surroundings.

Perle Oban

is a landmark boutique hotel in the heart of the town - a beautifully restored Victorian gem overlooking the harbour, where contemporary elegance meets historic charm. With 59 stylish rooms, our Brasserie and Lulu Lounge, and a tranquil spa, Perle Oban blends indulgent comfort with the warmth of true Highland hospitality.


We're part of a small but ambitious group that also includes

Glencoe House

, and together we deliver exceptional guest experiences, strong values, and an authentic sense of place.

Why Oban?

Oban is one of Scotland's most picturesque and welcoming coastal towns - known as the "Gateway to the Isles." Set between the islands, lochs, and mountains of the west coast, Oban offers a unique lifestyle: vibrant and cultural, yet close to nature and adventure.


From sea kayaking and island hopping to enjoying the freshest local seafood or a dram overlooking the harbour, Oban combines small-town charm with world-class scenery. With regular ferry services, train links, and a strong sense of community, it's an incredible place to live, work, and thrive.

What We Offer

Competitive salary of 40,000 per year. Performance bonus of up to 10% of annual salary, based on achievement of KPIs. TOIL (Time Off In Lieu) for hours worked beyond contracted. 28 days annual holiday entitlement. Subsidised accommodation, allowing you to live comfortably in Oban. A senior leadership role in a growing, values-driven boutique hotel group. Genuine opportunities for professional development and progression. The chance to live and work in one of Scotland's most stunning and inspiring destinations.

Key Responsibilities

Lead and manage daily hotel operations, acting as General Manager when required. Drive operational excellence across rooms, spa, reception, housekeeping, and F&B. Support the Cluster GM with strategic planning, budgeting, and KPI performance. Motivate and develop department managers, fostering a culture of pride and accountability. Maintain outstanding guest satisfaction through service standards and attention to detail. Collaborate with the Head Chef on food quality and guest experience. Partner with Glencoe House teams to align standards and share best practice as well as the wider Group and the central support team in Edinburgh. Ensure all legal, health & safety, and brand standards are met. Represent Perle Oban within the local community and wider tourism sector.

About You

Proven senior experience in hotel operations (Operations Manager, Deputy GM, Food & Beverage Manager, Rooms Division Manager or equivalent). Confident leading all aspects of hotel operations - accommodation, spa, and F&B. Strong leadership and people management skills with a collaborative, inspiring approach. Commercially astute - comfortable managing budgets, costs, and KPIs. Guest-focused, quality-driven, and calm under pressure. A hands-on, visible leader who leads by example. * Enthusiastic about Oban's lifestyle and excited to contribute to the local community.