Job Description

We're looking for a hands-on Operations Manager to take charge of daily delivery across our commercial and industrial roofing and maintenance divisions.

This role is all about control, coordination, and quality -- managing multiple live jobs, allocating teams, and ensuring our works are completed safely, efficiently, and to Balmore's standards.

You'll be the link between management, supervisors, and clients -- keeping projects moving, maintaining compliance, and ensuring each job runs like clockwork from first call-out to completion.

Key Responsibilities

Operational Delivery

Plan and manage daily operations across multiple live projects and maintenance jobs. Schedule and allocate labour, materials, and access equipment to maximise productivity. Carry out regular site visits to check quality, progress, and safety compliance. Oversee job tracking, reporting, and close-out documentation.

Health, Safety & Compliance

Ensure all works are carried out in accordance with company H&S policies and legal requirements. Review and approve RAMS, permits, and method statements. Conduct toolbox talks, safety audits, and incident reviews where required.

Team Management

Lead and support supervisors, roofers, rope-access and maintenance operatives. Monitor performance and training needs to keep teams efficient and compliant. Promote a strong safety-first and quality-driven culture.

Client & Job Management

Act as primary operational point of contact for clients and site representatives. Manage reactive call-outs, planned maintenance schedules, and small works. Ensure clear communication and timely updates on progress or delays. Support estimating and reporting for ongoing and completed works.

Resource & Process Control

Oversee vehicle, equipment, and material logistics. Work with office support to streamline job documentation and reporting. Identify bottlenecks and implement practical solutions to improve efficiency.

Essential Skills & Experience

Proven experience in commercial or industrial roofing, maintenance, or construction operations. Strong understanding of access methods (rope, MEWP, scaffold). Excellent organisational and people management skills. Ability to prioritise multiple fast-moving jobs under pressure. Confident in generating RAMS, drawings, and specifications. Full UK driving licence.

Desirable

SMSTS / SSSTS or similar H&S qualification. Experience managing reactive maintenance or framework contracts. Familiarity with cloud-based job management or reporting systems

Why Balmore?

Balmore Group Scotland delivers specialist industrial and commercial services across roofing, rope access, cleaning, and maintenance.
We use innovative technology -- including drones and cloud-based survey software -- to provide clients with smarter, safer, and more efficient service delivery.

Join a team that values quality, integrity, and efficiency -- not endless paperwork.

Job Types: Full-time, Permanent

Pay: 43,713.34-61,901.83 per year

Benefits:

Company car Company pension Profit sharing
Work Location: In person