Job Description

Location:

Regent Street (London)

Status:

Full Time

Compensation:

Competitive

Position Summary:

The Operations Manager organizes and monitors inventory levels to maximize efficiency. The Operations Manager leads the Operations team in supporting the Front of House Management in delivering positive business results. The Operations Manager will continuously communicate and update all appropriate business partners on all inventory, store logistics, and product related matters. They will also be responsible for managing all store deliveries, as well as training and developing their Operations team.

This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.

RESPONSIBILITIES

Primary Responsibilities:

Monitor stock room and inventory controls to optimize overall procedures. Ensure inventory levels are adequate to meet the demands of the business. Appropriately communicate any inventory and/or product related issues with HQ business partners. Accurately record daily deliveries and shipments to reconcile inventory. Efficiently prepare for upcoming deliveries using any available resources. Maximize back-of-house space for storage of product and store supplies. Continuously collaborate with the warehouse team and store management to ensure business goals are met. Manage a team of Operations supervisors, leads and associates to ensure goals are met in the most effective and efficient way. Communicate daily goals and priorities with the store team, and redirect activities as needed to achieve desired results. Ensure adherence to all company policy and procedures, including but not limited to availability & scheduling needs of the business. Oversee and assist with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard retail operations. Assist in ensuring completion and accuracy of any/all operational task(s), as business needs. Partner with Management and Visual teams to maintain a visually appealing sales floor and ensure the brand's visual standards are always met. Properly communicate sell-through, to ensure product availability. Always ensure adherence to all company policy and procedures, including but not limited to availability & scheduling needs of the business. Assist shop management team with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard retail operations.

Special Projects/Tasks:

Help lead the execution of all cycle counts, physical inventory audits as required by the business. Provide support for any visual initiatives as needed, including but not limited to overnight, early morning shifts. Open to travel to support other stores, when needed.This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.*

REQUIREMENTS

Availability:

Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as Holidays. Availability to consistently work weekends, special projects, drops/releases or as the business' needs require.

Experience:

2-3 years of customer facing management experience 1+ years of retail/apparel operations experience 1+ years leading a team

Skills/Abilities:

Ability to efficiently manage multiple projects/tasks at one time. Efficient and effective communicator and delegator Comprehensive computer skills and familiarity with Google Suite (Email, Sheets, Docs, etc.) Ability to perform business math and accounting. Ability to lift and move 25lbs. Ability to perform standard tasks that are related to retail operations including but not limited to, bending, twisting, and climbing ladders/step stools. Ability to stand and walk for prolonged periods of time.

WHO YOU ARE

Professional Characteristics:

Organized Natural-born leader Self-starter Proactive and initiative taking

Personal Characteristics:

Responsible & reliable Goal-oriented Career-driven
Job Type: Full-time

Pay: 60,000.00-65,000.00 per year

Work Location: In person