Job Description

Draft - Operations Manager

Overview

SenseAI is a fast-growing technology company making advanced software to enhance analytical equipment such as electron microscopes. It is on a high trajectory and requires structure, processes and operational support to thrive. It is looking for an Operations Manager to look after operational aspects of the business complementing the Finance Operations Manager who will primarily cover Finance (payroll, expenses, R&D tax credits and other Xero related tasks) and HR (recruitment, contracts, holidays, appraisals).

Sales and Marketing Support

- Marketing support around trade shows / events

- Newsletters and marketing actions complementing marketing consultant

- Customer basic support, stakeholder engagement

- Lead management (supporting sales, CRM interaction)

- Conference registration and logistics including shipping of exhibition stands, posters, etc.

- Website/comms. support

Policy Support

- Update and circulation of documentation and policies, ie. Handbook, Health & Safety, etc.

Logistics

- Filing and organisation to ensure smooth operations by implementing effective administrative and project management systems

- Travel and hotel bookings in line with expenses policy

Processes

- Filing and organisation

- Policies - data security, privacy, environmental, business continuity

- ISO Operating Standards - knowledge of or willingness to learn

Executive Support

- Assist with administration in support of grants

- Diary management / organise meetings and visits

- Any prep for board meetings

- Sensitive admin tasks - share options, EMI, EIS share certificates

- Procurement, insurance

- Track actions, minutes and commitments

Skills, general and specialist knowledge

Excellent interpersonal, written and verbal communication skills.

Excellent planning, organisational prioritising and project management skills

demonstrated by proven ability to prioritise work, resolve conflicting priorities and

progress work thoroughly, reliably and to a consistently high standard.

Excellent IT skills including use of Microsoft suite time management tools.

Personal attributes

Positive approach, highly motivated, reliable with ability to work Independently.

Consistent ability to produce high quality/quantity of work.

Ability to work effectively under pressure, to strict deadlines and on multiple concurrent

tasks.

Able to work independently and willing to work in a team environment contributing to

the development and growth of the research team.

A logical focused, problem-solving approach and ability to use initiative.

Adaptable and flexible approach to all aspects of work.

Ability to exercise tact, diplomacy, sensitivity and confidentiality

Working Arrangements

Flexible working from home is OK, expected to join most office F2F meetings which are monthly in Liverpool.

May be suited to someone looking for a 4-day working week. Full-time suited too.

Job Types: Full-time, Part-time

Pay: 35,000.00-50,000.00 per year

Expected hours: No less than 32 per week

Benefits:

Flexitime Work from home
Education:

GCSE or equivalent (preferred)
Experience:

Operations management: 3 years (preferred)
Work authorisation:

United Kingdom (preferred)
Work Location: Remote