Job Description

Help Us Build the Sales Infrastructure of the Future

The Opportunity

Sales is broken.

68% of Western businesses say rising costs threaten their survival.
84% of sales teams missed targets last year.
72% of SMEs can't hire or retain good salespeople.

We've built a system that fixes this, now we need the operator who can make it scale.

About Us

Total Sales HQ

helps experienced Sales Leaders launch and scale their own

Fractional Sales Agencies

, using a proven, integrated framework that combines:

Sales Leadership

- Strategy, planning, and accountability

Turnkey Sales Systems

- CRM, SOPs, dashboards, and playbooks

Trained Offshore Support

- Sales Co-Pilots managing outreach and pipeline

Ongoing Pipeline Management

- Weekly rhythm, tracking, and performance reviews
We're scaling fast:

27 agencies launched in Australia, UK and US 80 New Agencies Set To Join In 2026
We're not chasing headcount.

We're building infrastructure, systems, automation, and rhythm, that allow us to scale without chaos.

Your Mission

You'll step in as

Director of Operations

, leading our internal delivery systems, offshore team, and operational cadence.

Your goal: create control, efficiency, and visibility across a fast-moving global business.

You'll report directly to the CEO and work alongside our regional partners to ensure every moving part, people, processes, and platforms, runs in sync.

This is about

ownership, not delegation.

What You'll Be Responsible For

Lead the Operations Team

-- Set expectations, drive accountability, and build a culture of rhythm and results.

Systemize the Machine

-- Simplify workflows across ClickUp, Slack, and GHL; automate wherever possible.

Drive Delivery Execution

-- Ensure FSA onboarding, Co-Pilot deployment, and campaign delivery run without bottlenecks.

Protect the Founder's Time

-- Anticipate, decide, and act -- so leadership can focus on growth.

Build Scalable Infrastructure

-- Create dashboards, SOPs, and automation that scale across markets (AU, UK, US).

What Success Looks Like (First 90 Days)

Clear visibility across all operations (dashboards, KPIs, daily rhythm) FSA onboarding and delivery stabilized -- no more CEO firefighting Headcount optimized, manual admin reduced by 30% Weekly operating cadence established (meetings, reports, accountability) Foundation for future hybrid delivery centre mapped and ready

Who You Are

You're not a task-taker -- you're a builder.
You think in systems, act with urgency, and lead with clarity.
You're the kind of operator who brings order to chaos and structure to speed.

You'll thrive here if you:

Have 5+ years in operations or delivery leadership (BPO/startup/agency preferred) Have worked with Western-run businesses and understand performance expectations Know ClickUp, GHL, or similar platforms (bonus if you automate with Zapier or AI) Have used or led within EOS, Scaling Up, or a structured business framework Communicate clearly, make fast decisions, and don't hide from accountability

Why Join Us

Salary:

?90,000-?130,000/month

Bonus:

Performance review and increase after 90 days

Growth:

Clear path to COO or Regional Director

Impact:

Help shape a global infrastructure that empowers 300+ agencies

Culture:

Clarity, accountability, and respect -- we lead adults, not babysit children

If You:

Avoid conflict Wait for instructions Cut corners or blame others
Don't apply.

But if you're a

strategic operator

ready to lead the systems behind a global sales revolution -- we should talk.

Job Type: Full-time

Pay: 90,000.00-130,000.00 per month

Benefits:

Work from home
Work Location: Remote