Job Description

Background to HB Tech

Harwood Brittain Technology (HB Tech) is a growing provider of outsourced IT services to businesses and charities on the south coast. Our clients typically operate computer networks with between 1 and 20 virtual servers, and between 10 and 150 network users. Although we provide IT infrastructure and expertise, at our heart we are a service company. The company is on a growth trajectory, so this is a great opportunity to join an organisation in its relatively early stages and that is constantly evolving. The company has enjoyed continued growth over the last ten years and we are looking for people to join us who want to be part of this ongoing journey.

Purpose

The Senior Engineer will play a pivotal role in designing, implementing, and maintaining technical solutions that align with organisational goals. This position combines strategic thinking with hands-on engineering expertise, ensuring high-quality deliverables and fostering collaboration across teams. The role requires leadership in technical decision-making, mentoring junior engineers, and driving innovation within the engineering function. Therefore we require 5+ years experience of working in an MSP environment either is operations or in an engineering capacity.

Day to day responsibilities

System Architecture & Design.

Lead design proposals and ensure scalability, security, and performance in all solutions. Collaborate with Sales staff to translate business requirements into robust technical designs.
Implementation

Oversee all technical projects Ensure all projects are delivered on time, on budget and in scope Drive automation and improvements for faster, reliable deployments.
Technical Leadership

Mentor and guide engineers on technical challenges and career development. Act as a subject matter expert for complex technical issues. Champion engineering excellence and continuous improvement initiatives.
Collaboration & Communication

Work closely with all teams ensuring always that the customer requirements and deliverables are met Communicate technical concepts clearly to non-technical stakeholders. Participate in strategic planning and contribute to technical roadmaps.
Quality & Reliability

Conduct performance tuning and troubleshoot critical system issues. Ensure compliance with regulatory and organisational requirements.

The successful candidate

Our perfect candidate will likely have the following characteristics:

Proven experience in network engineering with a focus on system architecture and design.

Strong proficiency in Microsoft 365.

. Familiarity with RMM and PSA platforms and knowledge of NCentral and Halo would be an advantage.

Expertise in cloud platforms - preferably Azure

Excellent problem-solving and analytical skills.

Strong leadership and mentoring capabilities.

Working in a small team it is critical that you are friendly, optimistic, dependable and calm

The ability to listen is key to ensure a clear understanding of customer issues and requests

A diplomatic, caring, professional nature is a must

We very much value the pursuit of growth and learning

A willingness to counsel, teach and guide each other

To work without judgement

Always look for the best outcome to any situation

Be caring, helpful and put self in the shoes of others

Office Location

Based on the edge of Romsey in Hampshire, our office is located 5 minutes from Romsey and 25 minutes, or less, from Ringwood, Salisbury, Southampton, Winchester. Our office has free parking, great views and woodland walks that are perfect for a lunch time stroll!

Job Types: Full-time, Permanent

Pay: 40,000.00-50,000.00 per year

Benefits:

Company events Company pension Free parking Life insurance On-site gym On-site parking Private dental insurance Private medical insurance
Work Location: In person