Job Description

About Noor Relief Fund

Noor Relief Fund is a small but growing international humanitarian charity dedicated to supporting orphans, providing clean water, and delivering life-saving aid. As we expand our operations, we're looking for a dynamic, highly organised, and motivated

Operations Manager

to help drive our mission forward. This is a pivotal role in shaping our team, streamlining our operations, and ensuring our organisation continues to grow effectively.

Overview

We are seeking a highly organised and motivated Operations Manager to oversee daily operations and ensure the smooth running of our organisation. The Operations Manager will be responsible for overseeing day-to-day operations, leading the recruitment, managing team members (working remotely and in-house), and working closely with the CEO to implement strategies that advance our mission. This is a hands-on leadership role that requires both strategic thinking and a willingness to roll up your sleeves to get things done.

Duties

Work closely with the CEO on strategic planning and execution. Develop tailored strategies for each team member's role and responsibilities. Set KPIs and monitor performance against objectives. Lead the recruitment process of our new team members. Manage day-to-day office operations and ensure efficient workflow. Supervise and support our staff, fostering a collaborative team environment. Oversee human resources functions, including recruitment, onboarding, and employee relations. Make informed, timely decisions to support operational needs. Develop and implement office policies and procedures to enhance productivity. Communicate effectively with team members and external stakeholders, ensuring professional phone etiquette. Organise meetings, prepare agendas, and take minutes as required. Foster a positive, mission-driven work culture.

Requirements

Minimum 3 years' proven experience in a managerial role (essential). Experience in the charitable or non-profit sector (highly desirable). Proven leadership skills with the ability to inspire and manage diverse teams including managing staff members working remotely. Excellent organisational skills with the ability to prioritise tasks efficiently. Strong communication skills, both written and verbal. Strong IT skills, including knowledge of some project management software. Previous experience in human resources is advantageous. Familiarity with clerical duties such as data entry and document management.

Why join us?

Be part of a passionate, purpose-driven organisation making a real difference. Work closely with leadership and have a direct impact on our growth. Opportunities for professional development and long-term career progression.
If you are passionate about creating an organised office environment and possess the necessary skills to lead a team successfully, we encourage you to apply for this exciting opportunity.

How to apply

Please submit your CV and a brief cover letter outlining your relevant experience and why you're the right fit for this role.

Job Types: Full-time, Permanent

Pay: 40,000.00-50,000.00 per year

Experience:

Management: 3 years (required) non-profit sector: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person