Job Description

About Us

Pipp & Co is an award-winning artisan food brand, best known for our handcrafted brioche doughnuts made with care, skill, and 100% natural ingredients. With over a decade of experience, we've grown from local markets to supplying major retailers and operating our own cafe. As we continue to expand, we're looking for a forward-thinking

Operations Manager

to join our senior team and help drive the business forward.

Job Summary

As Operations Manager, you will lead core operational functions across Production, Logistics, Sales, Technical, and Retail. Working closely with the founders and senior team, you'll implement effective systems, ensure quality and compliance, and support our ambitious growth plans.

Key Responsibilities

Oversee daily operations across

Production, Logistics, Retail, Sales, and Technical

teams

Ensure full compliance with

Food Safety and Health & Safety

regulations (including HACCP)

Lead, support, and develop team members, fostering a high-performance culture

Manage

HR, compliance, maintenance

, and other support functions

Monitor

KPIs and operational performance

; contribute to strategic planning and budgeting

Support

new product launches, site rollouts, and market expansion initiatives

Essential Skills

Leadership:

Proven ability to lead, inspire, and support a management team of five direct reports, fostering a high-performance culture.

Management of Change:

Able to act as the key driver of change and continuous progress, with the ability to implement workflow improvements and operational innovations efficiently.

Continuous Improvement:

Strong commitment to enhancing systems and processes through thoughtful analysis and input from across the business.

Project Management:

Highly organised and results-oriented, with the ability to deliver projects effectively and instil these practices across the team.

What We're Looking For

Demonstrated experience in operations or general management, ideally within food production, manufacturing, or hospitality

Strong leadership, communication, and organisational skills

Proficiency in Microsoft Office (Excel, Outlook, Word, Teams)

Experience working with ERP and/or CRM systems

HACCP and IOSH certification (or willingness to obtain)

A proactive, solutions-driven mindset with the ability to manage multiple priorities in a fast-paced environment

What We Offer

A chance to join a growing, independent food brand with a loyal customer base

The opportunity to shape our

operational strategy and long-term growth

A supportive, values-driven culture

A workplace surrounded by

truly excellent doughnuts

Salary & Benefits

Salary

45k-60k

DOE

Bonus Scheme

Private medical insurance

Bike to Work Scheme

Staff discount

on all products

28 days holiday

(including bank holidays)

To Apply

Please submit your CV along with a short covering note outlining your experience and interest in the role.
We look forward to hearing from you.

Job Type: Full-time

Pay: 45,000.00-60,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company events Company pension Cycle to work scheme Discounted or free food Employee discount On-site parking Private medical insurance
Schedule:

Monday to Friday Weekend availability
Work Location: In person

Application deadline: 10/07/2025
Expected start date: 01/09/2025