Job Description

Job Title: Operations Manager

Location:

Preston (PR5 4LA) - Office-based with some local travel

Salary:

30,000-34,000 (dependent on experience)

Contract:

Full-time, Permanent

About First Kick Foundation

First Kick Foundation is a not-for-profit organisation committed to improving physical and mental wellbeing through accessible sport, health, and enrichment programmes. We work with children, young people, and families across Preston and the wider North West -- delivering school-based sport, HAF holiday provision, and targeted community initiatives that create real impact.

As we continue to grow, we are seeking an organised, driven, and community-focused

Operations Manager

to oversee the smooth running of our core programmes and support the Head of Foundation with the day-to-day operations of the charity.

Role Overview

The Operations Manager will play a critical role in leading the delivery and development of all First Kick Foundation programmes -- including HAF camps, school-based sport, and community outreach. This role will oversee team coordination, service user recruitment, marketing support, and general operations. You'll be the engine behind programme delivery -- keeping things running smoothly while the Head of Foundation focuses on funding and future growth.

Key ResponsibilitiesProgramme Leadership & Delivery

Lead the planning, coordination, and day-to-day management of all programmes -- including HAF, schools delivery, and community-based projects. Ensure programmes are delivered safely, on time, and in line with expected outcomes and KPIs. Work closely with the Head of Foundation to implement delivery strategies that align with the organisation's goals and values. Support the training, scheduling, and management of delivery staff and volunteers. Monitor attendance, impact data, and service feedback to ensure continuous improvement.

Service User Recruitment & Engagement

Manage the recruitment of service users for all programmes, including direct outreach and working with referral partners, schools, and families. Oversee registration systems, ensure accurate data entry, and manage sign-up and attendance tracking. Develop and maintain positive relationships with schools, parents, youth organisations, and community stakeholders.

Marketing & Communications Support

Work collaboratively with the Community Manager to promote upcoming programmes and highlight impact. Provide input and content for social media, newsletters, case studies, and website updates. Represent the Foundation at community events, school meetings, and networking opportunities when needed.

Strategic Development & School Offer Expansion

Support the strategic growth of our schools-based offer by identifying partnership opportunities and helping develop tailored delivery packages. Assist with scoping new project ideas and identifying delivery opportunities based on community need and feedback.

General Operations Management

Oversee logistics, scheduling, staffing rotas, and resource planning for all programme delivery. Ensure operational compliance with safeguarding, GDPR, risk management, and health & safety policies. Maintain accurate records of delivery activity, staff timesheets, and incident reporting. Contribute to internal reporting, project evaluation, and funder updates. Support day-to-day administration and internal operations -- acting as a key point of contact for delivery teams and external partners.

Person Specification

Essential:

Previous experience in an operations, project management, or programme coordination role. Strong organisational and time management skills, with the ability to juggle multiple priorities. Confident communicator, able to liaise with a wide range of stakeholders including schools, staff, and families. Experience supporting or managing staff teams. Sound knowledge of safeguarding and inclusive working practices. Passionate about using sport and community engagement to improve lives.

Desirable:

Experience coordinating school-based or holiday provision (e.g. HAF). Familiarity with working in the charitable or not-for-profit sector. Understanding of funding reporting and impact evaluation. Marketing or communications experience (e.g. social media, newsletters, Canva). A relevant qualification in sport, education, youth work, or project management.

What We Offer

A key leadership role in a growing, values-led organisation. A supportive team committed to development and innovation. Opportunities for training, personal development, and career progression. Competitive salary with generous annual leave and wellbeing days.

How to Apply

Please send your CV and a short covering letter outlining your suitability for the role to

t.hutton@firstkickfootball.co.uk.

Job Type: Full-time

Pay: 30,000.00-34,000.00 per year

Benefits:

Casual dress Childcare Company events Company pension Free or subsidised travel Health & wellbeing programme On-site parking
Application question(s):

Do you have experience in managing or coordinating community-based or school programmes (e.g. HAF, sport, or youth engagement projects)? If yes, please briefly describe your experience. Do you have experience overseeing the day-to-day operations of a team or organisation, including staff scheduling, resource planning, or logistics? If yes, please give examples. Do you have a full UK driving licence and access to a vehicle for occasional travel to local delivery sites or meetings? Why are you interested in working with First Kick Foundation, and what would you bring to this role?
Work Location: In person