Job Description

up to 50,000.00 (depending on experience) per annum Hybrid & flexible working - up to 2 days per week working from home with core hours, allowing you to flex your start and finish time. 37.5 Hours pw - Monday to Friday 9am to 5.30pm 25 days Annual Leave + Bank Holidays Private Medical Benefit, including dental and optical Annual Bonus Scheme Life Insurance Scheme Company Pension Scheme (up to 9% company contribution) Employee Assistance Programme
FIM (Fulcrum Infrastructure Management) is a management services company, managing social infrastructure assets on behalf of our parent company; global infrastructure investment company, Meridiam.


Our LIFTCo (NHS Health Centre companies) team is responsible for 17 buildings in the North West and 18 in London, and we are now seeking an experienced and pro-active Operations Manager to join our dynamic team in Warrington.

The Role

In this critical role, you will be responsible for overseeing daily operations and implementing strategic initiatives to enhance efficiency and productivity across various departments. This is an exciting opportunity for a talented individual who is passionate about driving operational excellence and is adept at managing diverse teams in a fast-paced consulting environment.


You will work closely with senior management to assess current operational processes, identify areas for improvement, and execute effective solutions that align with our company's objectives.


The ideal candidate will possess excellent leadership skills, a strong analytical mindset, and the ability to foster collaboration among team members.

About you

As an Operations Manager, you will play a pivotal role in ensuring that the organisation meets its operational goals while maintaining a high standard of quality in service delivery. Your expertise will be instrumental in shaping our operational strategies, making an immediate impact on our consulting practices, and setting the groundwork for sustainable growth and success.


Working to a strong values framework and positively influencing change will be important to you. The health centres are of significant importance to the local community, and you will be passionate about helping to drive their performance and facilitating change of use and provision where appropriate to support the continued needs of the client.


You may not have experience in a healthcare setting, although this would be desirable, but you will have' experience in an equivalent operations management role, possibly Facilities Management within education or 'blue light'. Health and safety, contractor management, commerciality and contract knowledge will all feature in your demonstrable experience.


You will be familiar with PFI / PPP contractual arrangements and able to demonstrate an understand of the environment and dynamic this creates, particularly when managing relationships with key stakeholders and organisations.


You will be analytical, with exceptional problem solving skills that you can apply in a complex matrixed organisation. You will value data driven information with an ability to interpret and report accordingly, including presenting to the board if required.


An understanding of project companies, SPV's and financial management in this environment is desirable.

Why work for FIM?

We believe that our people are our most valuable asset, and that creating an environment for our employees that aligns with our core values, is essential to the success of the business. As such we offer industry leading benefits such as private medical benefit, enhanced pension contributions, flexible working options and more.


FIM provide services to a range of project companies and therefore there is significant opportunity for colleagues to progress and gain experience within a range of projects across the UK.

Our Values:

Supportive -

We embrace partnership working.

Ethical -

We act with integrity.

Innovative -

We take ownership for understanding and improving FIM.

Ambitious -

We continually strive to deliver the best possible service.

Passionate -

We are proud of the part we play in FIM & the service we deliver.

Application Process:

Application & CV Screening. First stage interview with COO. * Second stage interview with CEO and Head of HR.