Job Description

Operations Manager - Sports Coaching & Childcare Company

Location:

Worcestershire

Hours:

30-35 hours per week (including 15 hours per week in wraparound care)

Salary:

Dependent on experience

Contract:

Permanent

About Empower Active CIC:

Empower Active is a dynamic Community Interest Company based in Worcestershire, delivering high-quality physical education, wraparound childcare, school enrichment, and wellbeing programmes.

Our

vision

is to actively improve the health and wellbeing of all children, young people and adults in Worcestershire by giving opportunities to be more active more often.

We are looking for an enthusiastic and organised

Operations Manager

to join our growing team and play a key role in leading, improving and scaling our day-to-day delivery.

The Role:

As Operations Manager, you will support the Director with the smooth running of programmes across all sites. You'll be responsible for supporting and developing staff, managing systems and communications, and helping to embed a culture of excellence and fun.

This role includes

15 hours per week based within one of our wraparound care settings

, providing hands-on support, visibility, and understanding of daily operations.

Key Responsibilities:

Oversee day-to-day operational delivery across all Empower Active programmes Line manage team members including club leaders, coaches and support staff Manage and coordinate staff rotas, schedules and use of systems (e.g., BrightHR) Ensure safeguarding, first aid, and health & safety protocols are met Respond to school enquiries, ensuring clear and timely communication, ensuring all schools are happy throughout the school year Supporting with the planning of sports and activity camps Lead 15 hours of face-to-face delivery in a wraparound setting (before/after school) Support programme development, staff training and event coordination Work with the Director on growth strategy, new programme launches, and funding bids Recruitment support
Essential Criteria

Experience in an operational or team leadership role Experience working in a childcare, sports coaching, education or community setting Strong organisational and communication skills Ability to manage teams and coordinate multiple programmes Excellent understanding of safeguarding and child protection procedures Confident with digital systems (emails, HR platforms, booking systems etc.) Able to work flexibly, including occasional early mornings/late afternoons Level 3 qualification or above in childcare, or education Full UK driving licence and access to a vehicle
Desirable Criteria

Experience managing wraparound care or holiday camps Experience with Ofsted-registered provision First Aid, Safeguarding and Food Hygiene qualifications Knowledge of BrightHR or similar systems Experience writing risk assessments and implementing health & safety measures A passion for working in or leading a purpose-driven CIC
What We Offer

A rewarding leadership opportunity within a growing community business Ongoing CPD and professional development opportunities Supportive and friendly working culture Paid holiday and pension contributions Branded Empower Active uniform The chance to shape and grow our operational model
Start Date:

Summer Term 2025 (flexible for the right candidate)

How to Apply

To apply, please send your CV and a brief cover letter outlining your suitability for the role.

We will have a phone call first before arranging a face to face interview.

Job Type: Full-time

Pay: 12.50-14.00 per hour

Expected hours: 30 per week

Benefits:

Childcare Company pension Health & wellbeing programme Referral programme
Schedule:

Monday to Friday
Experience:

Early childhood education: 1 year (preferred) Operations management: 1 year (preferred)
Work Location: In person