Job Description

About Us

We are a well-established gymnastics programme delivering structured, high-quality sessions to a large number of children each week. Our focus is on consistency, safety, and creating a positive, professional environment for both families and staff.

As the organisation continues to strengthen its operations and reduce reliance on founder-led day-to-day management, we are introducing an Operations & Programme Lead role to support the smooth running of sessions and staff coordination.

The Role

This is a

hands-on operational role

focused on ensuring gymnastics sessions run smoothly, safely, and consistently. You will be present during sessions, coordinating staff, handling issues as they arise, and acting as the first point of contact for day-to-day operational matters.

This role is

not

a senior coaching or strategic position. It is about structure, calm decision-making, and consistency.

Key ResponsibilitiesSession Operations

Oversee gymnastics sessions during allocated hours Ensure sessions start on time and run to schedule Maintain appropriate staff-to-child ratios Ensure safety procedures and standards are followed

Staff Coordination

Manage session rotas and short-notice staff cover Act as first point of contact for staff absences during sessions Allocate cover or adjust sessions as needed Provide clear direction to staff on the day

Standards & Consistency

Monitor session quality and professionalism Address issues promptly and calmly Reinforce agreed procedures and expectations

Parent & Customer Interaction

Handle basic parent queries or concerns during sessions De-escalate issues where possible Escalate significant or unresolved matters appropriately

Communication

Keep brief records of issues or decisions Provide short weekly updates to the Founder Flag risks or recurring problems early

Authority

During your working hours, you will be the

primary operational decision-maker

for session delivery. You will be trusted to make real-time decisions to keep sessions running safely and smoothly.

What This Role Is Not

Not a replacement for the Founder Not a strategic planning role Not a senior coaching or head coach position Not an emotional support role for staff

About You

You are likely to:

Be calm under pressure Be organised and reliable Be comfortable making decisions Communicate clearly and confidently Enforce standards without confrontation Remain neutral and professional in team dynamics
Experience in operations, education, sport, childcare, or customer-facing environments is valued. Gymnastics experience is helpful but

not essential

.

Why Join Us

Join a respected, community-focused organisation Play a key role in stabilising and strengthening operations Clear role boundaries and decision-making authority Opportunity to grow with the organisation as systems develop

How to Apply

Please apply with a short CV and a brief covering note outlining your availability and why this role interests you.

Job Type: Part-time

Pay: 15.00-17.00 per hour

Expected hours: 15 - 20 per week

Benefits:

Company pension On-site parking
Work Location: In person