Job Description

About Nirvana

Nirvana, a world leader in the provision of travel, accommodation and logistics for some of the biggest names and brands in Sports, are looking to recruit some dynamic project assistants to come and work with us at a very exciting time. Nirvana has seen a significant amount of growth over the last year and we want you to join us on this new journey. Based from our Newcastle upon Tyne office, the role will be to support the expansion of our growing worldwide event portfolio of sporting events.

Nirvana is the official Global Travel Partner for The IRONMAN Group, World Triathlon, British Triathlon, USA Triathlon, the Great Run Company, PSA Squash and many many more.

If you have an interest in sport or travel and want to work on some of the world largest sports events, we would love to hear from you.

The Role

Operations & Project Team Leader

If you have:
- A passion for sport, events or some knowledge of international travel
- A burning ambition to succeed at something truly different, with a can-do, will-do mentality

It could be YOU we are looking for! Whether you are a recent graduate or looking for a change in career, we would like to hear from you if this role excites you.

Job Status

Full Time Based at our Newcastle office Frequent international travel and weekend working is required

The Team

The Operations & Project Team Leader is responsible for the scoping , planning, preparing and the delivery of the Nirvana portfolio of travel, logistics and accommodation packages.

The delivery team operate from the company's Newcastle headquarters but international travel will be part of your every day role. You will help develop the Nirvana product around some of the world's greatest sporting events.

The objective of the project team is to bring together the events, locations, and logistics into one cohesive package that supports Nirvana athletes at every step of their journey.

Role Summary

Design, scope and deliver the event project planning process for a specified portfolio of world-wide events. Ensuring each event is risk assessed, properly resourced, and delivered on time, to maximize revenue and aligned to company forecasts.

Procuring, negotiating and contracting a range of services including hotels and transfers to build the customer experience, ensuring all contractual obligations are met on time and within the agreed terms and conditions.

Formally evaluate each project post delivery and provide recommendations for future improvements.

Key Duties and Responsibilities

Work with the Product and Revenue Team to scope the event project brief and build the delivery plan, budget and review sales brochures. Work with the wider Operations team to build the constituent parts of the project in line with the company strategy. Conduct site inspections, carry out and document a full risk assessment. When required liaise with the event Safety Advisory Group (SAG) to ensure the Nirvana project plan is integrated with the event schedule, taking account of any local restrictions that could affect traffic and travel. Procure and contract the services and resources, including staffing, required to deliver the plan, ensuring all contracts are logged on the company's contract database along with any payment schedules and deadlines. Agree with the Head of Operations/Operations Manager; the activation materials required and ongoing stock management for the event and manage the required inventory with minimal wastage. Lead an international team of operational delivery team members, providing support and guidance at major events. Provide ongoing coaching and mentoring, along side the management team, to new members of the team. Attend physical and virtual meeting with key partners and stakeholder, sometimes out of hours. Work along side the Marketing team to create the event on-line brochure and present the key features of the package to the sales team. Act as a point of information for any ongoing customer questions that the sales team cannot answer. Maintain a budget tracker of the event plan and review monthly with the Project Coordinator. Feedback any changes to the plan that could affect the agreed project objective. Build relationships with suppliers to negotiate best prices for services, while ensuring quality standards and the financial status of the supplier, particularly if any deposit is required. Research new products and services to meet local requirements around an event that would deliver additional consumer value. Travel to different event locations to support in the delivery of the event. Evaluate and review each event post delivery and produce a report for the Project Coordinator. Ongoing management review of staffing, including performance reviews of external staff. Ongoing leadership of internal staff within the operations teams including leading weekly team meetings. Work alongside Head of Operations/Operations Manager to profile and assist in managing the staffing of the full event calendar. Be willing to provide on call remote assistance to the wider operational teams (where required).
Job Types: Full-time, Permanent

Salary: Ranging from 27,500 upwards depending on experience of candidates

Benefits:

Company events Company pension Travel insurance 25 days annual leave plus bank holidays Flexible working On-site parking International travel to global sports events
Supplemental pay types:

Bonus scheme Performance bonus
Job Types: Full-time, Permanent, Graduate

Pay: 27,500.00-31,500.00 per year

Benefits:

Company events Company pension Employee discount Flexitime Free or subsidised travel Free parking Health & wellbeing programme On-site parking Referral programme Sick pay Work from home
Work Location: In person