Job Description

Company Overview

OLIZ LTD is a London-based hospitality and lifestyle brand operator with growing concepts across the city. Our flagship brands include:

Fatchoy Canteen

- modern Asian takeaway concept

Foofoo ????

- Taiwanese lunchbox concept (launching soon)

Guangda Kiln

- ceramic & tea collection in collaboration with a historic Taiwanese studio
As we expand our operations and prepare to scale across locations and product lines, we are looking for a full-time

Operations & Strategy Coordinator

to join our HQ team and help streamline systems, data, and compliance across the company.

Key Responsibilities

Oversee and manage day-to-day procurement and supplier coordination, working directly with store managers and kitchen teams Track, analyse, and report on weekly revenue, cost of goods, customer reviews, and operational KPIs Lead the documentation and review of SOPs, internal processes, and compliance records, including Right to Work audits and staff checklists Conduct regular site visits and generate detailed hygiene, quality, and staff performance reports Collaborate with the Director and Creative Lead on expansion planning, franchise documentation, and partnership research Liaise with external parties including digital platforms, landlord/property agents, and design/branding vendors

What We're Looking For

Degree (bachelor's or master's) in business, hospitality, management, or psychology/social sciences 1+ years of experience in food, retail, admin or startup operations preferred Excellent command of English; Mandarin a plus Proficiency with spreadsheets, internal documentation tools, and performance reporting Strong sense of ownership, accountability, and attention to detail Ability to work independently and drive team coordination across sites

Employment & Sponsorship Details

Full-time (48 hrs/week) Salary: 32,500 - 36,000 per year 28 days paid holiday + performance bonus scheme

To Apply

Send your CV, a brief statement about your background and interest in the role, and your current visa status (if applicable)

Job Types: Full-time, Permanent, Graduate

Pay: 32,500.10-44,730.10 per year

Additional pay:

Bonus scheme Loyalty bonus Performance bonus Yearly bonus
Benefits:

Canteen Casual dress Company events Company pension Discounted or free food Employee discount Free parking Language training provided Life insurance Paid volunteer time Private medical insurance Referral programme Sick pay Store discount Work from home
Schedule:

Day shift Every weekend Night shift Weekend availability
Language:

Chinese (preferred)
Work Location: In person