Job Description

Overview

Operations Supervisor - 15.80

As the leading UK retailer of Home Furnishings,

Dunelm

are continuing to expand our colleague base to support our ever growing business. In

Sunflex

, we have an exciting opportunity for a

Operations

Supervisor

to join our warehouse team in one of the following shifts:




Weekday - 6am - 2:15pm Weekday - 12pm - 8:15pm Weekend - 6am - 4:30pm Production Supervisors only - Weekday - 7:30pm - 4:30pm Monday - Thursday AND Friday 7am - 1pm Weekday Supervisor - 2pm - 10pm




The role encompasses responsibility for specific tasks within the operation.

Responsibilities will include:

Assisting the Operations Managers in the day-to-day running of the shift. Plan to succeed - Ensure that the shift is capable of delivering the businesses requirements at all times. Work with Warehouse Managers to understand service level for the Shift and assist in creating plans for continuous improvement Ensure that house-keeping standards are maintained to a high standard. Lead - Every moment of every day, motivate, reward and engage your team. Ensure that the team have clear direction and are fully engaged in delivering the businesses objectives Engage with the team by assisting in development and continuously improving communication, team building, training and the people plan. Ensure company policies are communicated, applied and embraced Manage the shift like it's your own business. Have a "Can do" mentality which creates challenges and opportunities. Drive a continuous improvement plan which delivers results and supports a change culture. Investigating and reporting issues affecting the safe and legal achievement of agreed targets. Promoting safe behaviour and the safe and correct use of equipment. Conducting operational inductions and training as required to ensure that colleagues are capable of operating efficiently and safely.

Desirable Criteria:

Have a thorough understanding warehouse processes experience of a fast-paced Pick & Pack Operation Be computer literate with experience of using MS Office suite and be capable of using, or being trained to use, the Sunflex MRP System Have a good standard of Maths and English A current counterbalance/High Reach and/or Low-Level Order Picker would be advantageous
This is a "working role" and the successful candidate will be expected to carry out Warehouse duties, including put not limited to, picking, packing, replenishing and card/waste recycling in addition to the Supervisor duties listed above.
D&I statement


Dunelm is committed to becoming a fully inclusive business that is representative of our customers and locations. We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background or education. We are committed to making Dunelm a place where everyone can enjoy a successful career and have systems in place to support all our colleagues. We are seeking applications from candidates who share our values and celebrate diversity in all its forms.
No standard delivery


With a new 180,000 sq ft Distribution Centre in Daventry adding to our three existing sites across Stoke-On-Trent, we now have over 1 million sq ft of distribution space. Factor in our five regional Home Delivery depots, and you'll begin to understand the scale of the operation. More important than the size, however, is the pride that everyone takes in their work and the sense of camaraderie they feel. It's not just another warehouse job. It's somewhere you can find your place and build a great career.



Wellbeing is more than just a buzzword here


From our Wellbeing Buddies and Mental Health First Aid training to our progressive parental leave, menopause policies and Colleague Support Fund, we're committed to supporting our colleagues in every area - and at every stage - of their lives. Through our partnership with the Retail Trust, everyone at Dunelm has free access to a 24/7 Virtual GP, as well as therapy and counselling, plus information, guidance and advice in all areas of financial, emotional and physical wellbeing.






Where you'll


be working


Here is where you'll be based, whether that's an office, or store or one of our sites.


Sunflex NDC, , Keys Park Road, , Hednesford, Cannock, , WS12 2FR

Keep on growing


We want you to get as much out of working with us as possible. That's why we'll do everything we can to engage you in the process of learning, and encourage you to explore new opportunities around your particular skills and interests. For you, this includes:

Technical training and qualifications

for equipment such as forklift and powered pallet trucks, order pickers and Very Narrow Aisle (VNA) systems

Personal Effectiveness

workshops and self-led learning, also delivered through Thrive

Apprenticeships opportunities

relevant to your role - from level 2 (equivalent to GCSE) through to Level 7 (equivalent to Masters)

Colleague Development Fund

to support colleagues in accessing external training relevant to your role

Coaching and mentoring

to support you in your current role and help you prepare for the next

Functional academies

that offer training to support you in the technical aspects of your role

Self-awareness tools

to help you understand what really matters to you, and where your own talents and ambitions lie

Our Enterprise Leadership Programme

designed specifically for our strong growth potential Heads of Department to help them reach the next level in their career

Our INSPIRE Programme

designed for our strong growth potential senior managers across the business to enhance their leadership capability

Along with competitive rates of pay, we offer a range of other great benefits to help you make your money go further.

25 days annual holiday

plus your birthday off to celebrate, and another day when you move home, so you can get settled in

Generous discounts

on all our own products, in-store and online to help you make your house a home

Instant discounts

with a range of other companies to help you stretch your budget

Salary Advance

so you can access up to 50% of the money you've earned during the month, rather than having to wait until pay day

Outstanding development opportunities

and all the support you need to grow your career the way you want

Cycle to work scheme

to help you keep your fitness up and your travel costs down

Free on-site parking

Pension contributions

to help you save for your retirement

ShareSave scheme

that enables you to save monthly and buy Dunelm shares at a discounted rate, building up your investments for a rainy day

Continuous training and coaching

to ensure you feel confident in your current role and ready for any new challenges

Access to wellbeing support

as and when you need it, including an online GP for you and your immediate family

Colleague networks

that give everyone a voice and create an environment where we all feel at home

Charity day off

(paid, of course) so you can volunteer for a charity that matters to you




How did we get here?


Today, Dunelm is a leader in the 11bn UK homewares market. With over 170 stores across the country and a successful online operation - dunelm.com - we offer over 60,000 products across a broad range of categories. But where did it all begin?




1979


Founder, Bill Adderley and his wife Jean take on a stall in Leicester Market selling curtains. Within a month, they make 600% profit.


1984


First bricks-and-mortar store founded in Churchgate, Leicester.


1988


With momentum growing, first flagship store opens in Leicester, East Street, offering warehouse facilities for expansion across the region.


1991


First superstore opens in Rotherham, offering premium brands such as Dorma, which the company goes on to acquire.


1996


Bill's son Will is appointed CEO of the company, following in his father's footsteps.


1999


Now a household name in the Midlands, Dunelm Mill opens a head office with warehouse facilities in Syston, Leicestershire.


2001


The acquisition of a small custom-made curtains business marks the start of Dunelm's made-to-measure service.


2002


A landmark year as Dunelm Mill opens its 50th store and a new central warehouse in Burton. The company goes on to open new stores at a rate of 10 each year.


2005


A fully shoppable website goes live, with a dedicated warehouse below our Radcliffe store


2006


Dunelm floated on the London Stock Exchange, marking the beginning of a new era for the company.


2010


In Liverpool, the company opens its 100th store, having celebrated its 30th birthday in 2009.


2011


To accommodate continued growth, Dunelm builds a new head office in Syston.


2013


Company rebrands from 'Dunelm Mill' to 'Dunelm' - reflecting what our customers have called us for years.


2016


Our family grew to include Worldstores.


2018


Nick Wilkinson joins the business as our new CEO.


2021


To accommodate our continued growth, Dunelm opens a fourth warehouse in Daventry.


2022


Launch of our 'Conscious Choice' collection - homeware that lasts longer and is made from more sustainable materials.


2022


Our third Delivering Joy Christmas campaign, with stores supporting over 700 local community causes and donating more than 61,000 gifts.