Operations Supervisor

Newcastle upon Tyne, ENG, GB, United Kingdom

Job Description

Job Overview


We are seeking an experienced

Operations Supervisor

with a strong background in the freight forwarding industry. In this role, you will oversee day-to-day operations, ensure a smooth and efficient logistics workflow, and drive continuous process improvements. You will be responsible for maintaining a safety-first environment while managing inventory control, shipping and receiving activities, and overall team performance.

If you excel in fast-paced environments and have a passion for logistics and operational excellence, this is an excellent opportunity to make a meaningful impact and contribute to our ongoing growth.

Responsibilities



Handle daily operations

across sea, air, and road freight, ensuring all shipments are processed accurately and on time.

Resolve operational issues proactively

, providing effective problem-solving to minimise delays and maintain service quality.

Coordinate with carriers, warehouses, and overseas agents

to ensure seamless shipment movements and documentation flow.

Manage booking arrangements

, cargo consolidation, container planning, and scheduling.

Oversee customs clearance processes

, ensuring all compliance requirements and deadlines are met.

Monitor shipment status

, update customers promptly, and manage any exceptions or disruptions.

Review and verify shipping documents

, including BL, AWB, invoices, and packing lists.

Maintain accurate records

in the internal TMS/operational system and ensure data integrity.

Support team performance

, guide junior staff, and ensure standard operating procedures (SOPs) are followed.

Communicate professionally

with customers and partners to deliver exceptional service
Job Type: Full-time

Pay: 28,000.00-32,000.00 per year

Benefits:

Free parking On-site parking
Work Location: In person

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Job Detail

  • Job Id
    JD4369657
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Newcastle upon Tyne, ENG, GB, United Kingdom
  • Education
    Not mentioned