Job Description

Job Ref
VTFPAN00910
City:
Northampton
Department
Contract Logistics
Salary
The salary of 28,125.72 per annum.
Status
Full Time
Type
Permanent
The Company




Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.




We are currently recruiting for a highly motivated Operations Support Controller to join our team in Northampton, Panattoni Park (NN7 4DE), to work Monday to Friday from 9am to 5pm.




The position holder will support and improve the Yusen operations. They will assist with stock integrity within the contract, ensuring all stocks are accounted for and KPIS are met. They will also provide both administrative and operational support during periods of holiday, absence, and high volumes.




The role will offer a salary of 28,125.72 per annum.


Benefits:


up to 25 days' holiday (excluding bank holidays) and 5 days Volunteer Leave per year Opportunity for Unpaid Leave Free Eye Test
Employee Referral Scheme Cycle to Work scheme Critical Illness Cover Free online Fitness Platform, i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition On-Site Mental Health First Aiders Employee benefits, i.e., Free eye test, up to 25% off gym membership, high street vouchers
Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service Tailored development and career opportunities



Main duties and responsibilities will include:




Assist with formal stock takes on behalf of the contract, following established procedures. Conduct accurate cycle counting. Carry out stock investigations to ensure discrepancies are accounted for. Perform accurate pallet checks. Investigate and resolve customer queries within a reasonable timeframe to ensure customer satisfaction. Set up and maintain all stock files and locations in collaboration with Yusen IT. Assist in the relocation of designated areas within the warehouse. Prepare timely and accurate reports for management and customers as requested. Adhere to deadlines or escalate any issues to the Line Manager if deadlines cannot be met. Follow all established procedures. Ensure all stock-related KPIs are met. Champion KAIZEN activities to identify and implement 5S principles and continuous improvement initiatives. Ensure all weekly and monthly reports are completed accurately and submitted on time. Adhere to all health and safety procedures, including wearing PPE, and attend all relevant safety briefings and campaigns. Report any near misses.


Key Skills:




Knowledge of inventory and warehouse operations Experience with warehouse management systems (WMS) Familiarity with KAIZEN principles Confident, well-organized, self-motivated, and capable of working independently Excellent communication skills Strong attention to detail and numeracy skills Ability to meet deadlines Proficient in PC use, with intermediate knowledge of Excel and familiar with Microsoft Word, Access, Windows, and Outlook Ability to operate material handling equipment (MHE) with current licenses, although training can be provided (counterbalance and reach licenses are essential; T20 and clamp licenses are desirable)






We thank all applicants for their interest, however, only those under consideration will be contacted.




Yusen Logistics is an equal opportunities employer, who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on the skillset and experience. Diversity allows us to create an inclusive environment, where our employees can strive and grow their potential.