Job Description

Pay Rate: 36,000- 38,000
Grade: M
Contract Type: Permanent (Full-Time)
Shift patterns: Monday- Friday
Location: Coleford, GL16 8JB
Think you know DHL? ? Think again!
We're not just about delivering parcels ? -- DHL Supply Chain is the world's leading logistics company ?, and our people are the unsung heroes who keep the cogs turning ?? and the country running smoothly.
We're now looking for an Operations Support Manager to join our team at Suntory Gloucester ?.
? In this role, you'll be expected to drive operational excellence, support continuous improvement initiatives, and ensure our logistics operations run like clockwork ? -- all while leading with energy, precision, and a people-first mindset.
?A TYPICAL DAY MAY INVOLVE

• Support daily operations by coordinating logistics activities and ensuring smooth warehouse and transport functions.
• Monitor performance metrics and drive continuous improvement across safety, service, cost, and quality.
• Collaborate with cross-functional teams to resolve issues, implement solutions, and maintain high customer satisfaction.
• Use data and insights to identify trends, streamline processes, and support strategic decision-making.
• Lead and develop your team, fostering a culture of accountability, engagement, and operational excellence.

?THIS ROLE WOULD SUIT PEOPLE WHO

• Strong systems knowledge, including Power BI, Microsoft Office Suite, and Transport Management Systems (TMS).
• Proven management experience, ideally within a fast-paced logistics or supply chain environment.
• Solid background in transport operations, with a clear understanding of compliance and efficiency.
• Confident in dealing with both customers and site teams, maintaining strong working relationships.
• Transport CPC qualification is desirable but not essential.

?WHY JOIN US?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit

to learn more
?WHO WE ARE
?We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
?BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
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Skills Required