Job Description

This is a 12 months Secondment Opportunity


Are you ready to help revolutionise transport and join the UK's largest Digital Freight Business? Our Future is digital, and Our Future is NOW! This is your opportunity to join our incredible team and help transform the way the transport industry works.


Nine times out of ten when you see a heavy-duty vehicle they are not at full capacity. When heavy-duty vehicles are not at full capacity, they throw unnecessary CO? into the atmosphere. Our platform creates a Digital Network that enables loads to be delivered more efficiently, at a better price and with greater quality than ever before. We want our Hauliers and Customers to benefit from using our extensive network to help them fill their empty capacity and reduce their carbon footprint.


DigiHaul brings together smart technology and expert knowledge, we make end-to-end logistics seamless and stress-free. Our daily mission is to provide our Hauliers and Customers with nothing but excellent service and solutions, including excellent on time performance and an end-to-end managed service with un-paralleled visibility every step of the way. We're driven and determined to deliver a fast, flexible, and reliable solution that makes road freight work better - for everyone.

About you

You are someone who enjoys a fast paced, dynamic work environment, who excels in quick problem solving and likes to get the job done!


You are able to work tactically and think strategically as the business rapidly scales. You understand how integral you are to the success and future of DigiHaul and the part you play in transforming the transport industry.

Operations Team Leader responsiblities:

Day to Day support with coverage of order profile.

Day to day management of transactional charging through internal and external business sales.

Individual route margin management.

Operational control of agreed transactions from collection through to delivery and POD return

Tactical entrepreneurial improvisation on a route by route basis for the Ad hoc and last minute request market.

Act as carrier escalation point, overseeing the management of non-compliant and poor performing carriers to the point of exit.

Day to day management of operational tasks, assisting operations manager and covering responsibilities in their absence.

Involvement in clustering and pre-procurement alongside strategic planning and procurement.

Customer route negotiation and carrier solution negotiation on a route-by-route basis.

Mantain excellent working relationships with all sites, key stakeholders, suppliers and customers

Data gathering and KPI reporting

Develop and build robust relationships with customers and carriers

Provide detailed data on activity sourced and operational performance to the brokers.

What do you need to be a Operations Team Leader?

A general understanding of the UK&I Transport Industry

Purchasing and Sales

Ability to provide constructive and supportive feedback to peers

Able to travel within UK&I

Ability to work under pressure as part of a team and alos as an individual

Good telephone communication skills

Geographical knowledge of Uk&I

Ability to think out of the box

An understanding of 3rd party sub contractions

Microsoft office skills

What will you get in return as a Operations Team Leader?

You will receive access to a variety of our excellent benefits which in addition to an attractive salary include:


33 days holiday

15% non-contractual bonus

Access to Pension Scheme plans

Access to Private Medical Cover

Access to Employee Benefit Portal including retail discounts

Access to Cycle to Work scheme


Access to Employee Assistance Programme

Access to Electric Vehicle Salary Sacrifice lease scheme


Birthday vouchers

Health Assessments


Training, development opportunities and more

subject to T&Cs

What you'll need to do next?

Joining the DigiHaul family is easy! If you feel that you meet the criteria of this

Operations Team Leader

role, simply apply online, uploading an up-to-date CV with your application.


We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard.


The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.