Job Description

Stanton Surgery is looking to appoint an experienced operations/HR manager to co-lead our organisation on a full-time basis for 37 hours, 4/5 days a week. This role will have the overall responsibility for the day-to-day running of the surgery including staff management.Main duties of the job

• Leading the primary care services, to ensure that the practice meets regulatory and contractual standards whilst remaining financially viable.
• Leading in all HR matters.
• Leading in all health and safety matters.
• Providing solid leadership, based on a sound knowledge of business management, finance, planning and human resource management, including recruitment.
• Meeting the reporting requirements of the partnership and complying with local and national KPIs and contracts.
• Coordinating and leading the operational delivery of the services in the practice, engaging with staff, patients and local commissioners.
• Attending local meetings, to represent the surgery, and reporting to partners.
• Coordinating and leading the operational delivery of the services in the practice, engaging with staff, patients and local commissioners.
• Developing effective partnership, with other organisations, to benefit the practice.
• Taking responsibility for security, repairs, insurance and maintenance of the premises, services and equipment.
• Managing all income, expenditure and accounts, as well as preparing financial reports for the partners.
• Handling patient enquiries and suggestions, including oversight of the practice-based complaints procedure in conjunction with the relevant partner.
• Being involved in managing the computer system, including organising any maintenance and developments to the system.
• Preparing practice business plans and annual reports, as directed by the partners.

About usStanton Surgery is a rural dispensing and training practice located in the village of Stanton, set in the beautiful Suffolk countryside close to Bury St Edmunds. We have modern purpose built premises, which have recently been extended and provide a bright and airy setting in which to work. We serve a stable population of approximately 5,200 patients. We are part of Blackbourne PCN which consists of four rural practices. We offer:

• NHS pension scheme which includes an employer contribution
• VDU Eye care vouchers
• Annual leave 25 days (pro-rata for PT staff)
• Public Holidays 8 days(pro-rata for PT staff)

Date posted25 April 2025Pay schemeOtherSalaryxc2xa343,000 a yearContractPermanentWorking patternFull-timeReference number28556Job locations10 The ChaseStantonSuffolkIP31 2XAJob descriptionJob responsibilitiesIf you would like to find out more information about this role, please do not hesitate to get in contact with us. Job descriptionJob responsibilitiesIf you would like to find out more information about this role, please do not hesitate to get in contact with us.Person SpecificationQualificationsEssential

• A relevant qualification in business management, or equivalent qualification or experience.

ExperienceEssential

• Detailed and up-to-date knowledge of employment legislation, as well as experience in managing a diverse workforce.
• Strong skills and experience in HR, premises management, IT and complaint handling.
• Prior experience of leadership and personnel management, ideally within a healthcare setting.
• Prior experience in health and safety management.
• Experience in financial management.
• Ability to deliver a vision, with a willingness and the drive to adapt to NHS targets and business planning, whilst keeping abreast of legislative and contractual changes.
• Self-motivated, with a forward-thinking, solution-focused approach.
• The ability to develop, implement and embed policies, procedures and guidelines.
• Experience of working in an ever-evolving environment, with an ability to cope with regular change.
• Excellent organisational, management and planning skills, IT skills and communication skills.
• Ability to implement and manage change effectively.
• Ability to identify training and development needs in self and other as well as experience of appraising staff.

Person SpecificationQualificationsEssential

• A relevant qualification in business management, or equivalent qualification or experience.

ExperienceEssential

• Detailed and up-to-date knowledge of employment legislation, as well as experience in managing a diverse workforce.
• Strong skills and experience in HR, premises management, IT and complaint handling.
• Prior experience of leadership and personnel management, ideally within a healthcare setting.
• Prior experience in health and safety management.
• Experience in financial management.
• Ability to deliver a vision, with a willingness and the drive to adapt to NHS targets and business planning, whilst keeping abreast of legislative and contractual changes.
• Self-motivated, with a forward-thinking, solution-focused approach.
• The ability to develop, implement and embed policies, procedures and guidelines.
• Experience of working in an ever-evolving environment, with an ability to cope with regular change.
• Excellent organisational, management and planning skills, IT skills and communication skills.
• Ability to implement and manage change effectively.
• Ability to identify training and development needs in self and other as well as experience of appraising staff.

NHS