Job Description

ABOUT YOU

You must be commercially minded with the ability to support the business through its growth with the implementation of new strategies and operational procedures. You will require strong management and motivational skills to manage all department heads.

You must be able to work at a strategic level, confident to suggest and implement changes and improvements in-line with the needs of the business. You must have excellent people skills, capable of both managing and motivating staff. You will need to think ahead and use your own initiative to improve the smooth running and success of the business.

You must be able to support every area of the business from our international supply chain to our high-end luxury clinics and spas. You will need to be quick-thinking, comfortable to work under pressure and have exceptional prioritisation skills.

ABOUT THE ROLE

You will oversee all department managers, ensuring collaboration and inter-department process efficiency.

We are seeking someone who can provide seamless support to our CEO, enabling him to distance himself from much of the business's day-to-day operations. The role will be fast-paced and varied, working across all areas of the business, and engaging with both global suppliers and customers where required. Due to our international supply chain, some tasks may need to take place outside of normal office hours.

As a growing business, this role requires someone who can evaluate and assess current systems, then suggest improvements and implement new processes and procedures. The implementation factor is key - projects must be followed through to completion including training and evaluation.

This is a senior position and requires someone who understands business strategy, operations and efficiency.

Some travel to industry events and meetings may be required.

The role will be based at our head office in Surrey.

RESPONSIBILITIES / SKILLS

To support the CEO across all areas of the business enabling him to step back from daily operations and management

To manage all department heads and form a cohesive SLT, ensuring accountability across all departments

To implement new processes and procedures in line with the company's growth and development

To assess company operations and suggest and implement improvements

To provide some office management duties

To ensure business-critical areas are monitored and improved, i.e. H&S, Customer Care, Training & Development

To develop in-house CRM system for the benefit of the business

To assist with forecasting and strategic planning

Working with global suppliers to maintain excellent relationships and supply chains

To ensure exceptional customer service is delivered to our UK-wide customer portfolio

To be capable of managing projects from concept to completion

To host internal and external meetings

To anticipate needs and offer suggestions

To conduct yourself for the benefit of the business, our suppliers, our clients and in support of other team members.

To represent our business and all of our brands professionally and appropriately.

To be prepared to travel to meetings and industry events.

To be prepared to carry out tasks outside of your immediate job description when required for the overall benefit of the business.

Possess exceptional organisation, time management and communication skills.

To have a keen interest in the beauty and skincare sector would be beneficial.

ABOUT US:

Dermapure Clinical is one of the country's leading skincare distribution companies having spent over 19 years supporting world-leading brands in the skincare sector. We're proud to represent global brands such as DermaQuest Clinical, Lira Clinical and Sensilis, providing exceptional treatment and home care products to clinics and spas across the UK.

We operate a customer-centric business, offering far more than product sales. We provide our clients with unparalleled training and support to develop their business success in line with our own. We forge partnerships for the greater good of our industry and to benefit every individual who chooses one of our brands.

Job Types: Full-time, Permanent

Pay: From 33,000.00 per year

Benefits:

Company pension On-site parking
Work Location: In person