Job Description

Job Title:

Operations / Staffing Administrator

Location:

Head Office - Event Support Team, School Lane, Exhall, Coventry, CV7 9GE

Employment Type:

Full-Time, Permanent

Salary:

Starting from 24,000 (depending on experience)

Event Support Team

is one of the UK's leading providers of parking, staffing, and traffic management at major events - from sold-out concerts to international sporting fixtures. We're on the lookout for a highly organised

Operations / Staffing Administrator

to support our busy Events and Operations teams from our Head Office in Coventry.

This is a great opportunity for someone who enjoys a fast-paced working environment, coordinating people and processes, and being part of a growing team behind the scenes of some of the UK's biggest events.

About the Role:

In this role, you'll support the day-to-day planning and coordination of event staff across the country. You'll help manage rotas, confirm shift details, keep our systems updated, and work closely with our team leaders and site staff to ensure everything runs smoothly.

You'll be based in our Coventry Head Office, working closely with both the Operations and Admin teams. Every day will be a little different - especially during busy event periods.

Key Responsibilities:

Assist with staff scheduling and rota building using our workforce management system (e.g. Parim) Support the Operations team with day-to-day admin tasks and event planning Communicate with staff to confirm shifts, availability, and transport details Keep internal records updated with shift changes, hours worked, and contact info Help coordinate travel and accommodation where needed Answer calls and emails from staff and supervisors in a professional, friendly manner Assist with onboarding new team members and keeping staffing records up to date Support reporting and data input linked to staffing and operations

What We're Looking For:

Strong organisational skills with attention to detail Good communication skills - both written and verbal Ability to work under pressure and manage multiple tasks at once Comfortable using Microsoft Office (especially Excel) and digital admin systems Previous experience in admin, scheduling, staffing or logistics roles is a bonus A proactive, team-focused approach and willingness to learn

What We Offer:

Starting salary from 24,000 (depending on experience) Full training and support in the role Opportunity to grow within a fast-expanding business Bonus/commission potential after 6 months, based on performance Involvement in real-world event planning and staffing operations

Additional Perks:

Friendly, welcoming office culture Company events and socials Free on-site parking Free or discounted food during certain shifts

Work Schedule:

Monday to Friday, full-time office-based Weekend availability will be required during busy event periods (with time off in lieu)

Location:

Head Office - Event Support Team, School Lane, Exhall, Coventry, CV7 9GE

Interested in joining one of the UK's fastest-growing event operations teams?

Send your CV and a short cover letter to jade.haverty@bigparking.co.uk or apply via Indeed. We'd love to hear from you!

Job Type: Full-time

Pay: 24,675.00-28,000.00 per year

Application question(s):

Are you happy to work weekend as and when the business requires?
Experience:

Administrative: 2 years (preferred) Events management: 2 years (preferred)
Work Location: In person

Reference ID: Ops/Staffing admin