We are a medium-sized Optical and Audiology group focused on excellent patient care.
We are a friendly, patient-focused optical practice dedicated to providing outstanding eyecare and excellent customer service. We are looking for an enthusiastic Optical Assistant to join our team and support our dispensing and reception functions.
Role Responsibilities
Greeting patients and providing excellent customer service
Booking appointments and managing the practice diary
Pre-screening patients before eye examinations (fields, OCT, retinal imaging, etc.)
Assisting with frame selection and offering style advice
Dispensing single vision, bifocal and varifocal lenses (training available if needed)
Adjusting and repairing spectacles
Processing orders, payments, and handling administrative tasks
Maintaining a clean, organised practice and ensuring compliance with health & safety standards
Skills & Experience
Essential:
Friendly, confident, and professional manner
Strong communication skills and attention to detail
Ability to work well in a team
Customer service experience (retail or healthcare)
Desirable:
Previous Optical Assistant or optical retail experience
Knowledge of lenses, frames, and optical products
Experience with practice management software
Benefits
Competitive salary
Staff discount on eyewear
Training and development opportunities
Supportive, welcoming team environment
Job Type: Full-time
Pay: 24,420.00-31,464.65 per year
Work Location: In person
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