: Full-Time / Part-Time (flexible for the right candidate)
Start Date
: ASAP / Negotiable
About Us
We are a well-established, patient-focused independent optician group operating across two practices between the charming villages of Acle and Martham. Our team is dedicated to providing high-quality eye care with a personal touch, and we take pride in building long-term relationships with our patients and our team members.
Role Overview
We are looking for a friendly, reliable, and detail-oriented Optical Assistant to join our growing team. This is a varied and rewarding role, ideal for someone who enjoys working with people, thrives in a close-knit environment, and is passionate about providing exceptional customer service.
You will work across both of our practices, supporting the team in delivering top-quality optical services and ensuring every patient receives a positive experience from start to finish.
Key Responsibilities
Greeting patients and providing a warm, professional welcome
Booking and managing appointments
Assisting with frame selection and offering honest, informed advice
Adjusting and fitting spectacles to ensure comfort and satisfaction
Handling basic optical queries and supporting the optometrist as needed
Managing stock and helping maintain a tidy and inviting practice environment
Processing payments and handling basic administrative tasks
About You
Previous experience as an optical assistant is desirable but not essential - full training can be provided
You have strong interpersonal and communication skills
You're comfortable using computers and learning new systems
You're organised, dependable, and enjoy working as part of a team
You're able to travel between both Acle and Martham locations
What We Offer
A supportive, friendly working environment
Opportunities for training and development
Flexible working hours and a good work-life balance
Competitive salary, depending on experience
Staff discounts on eyewear and services
How to Apply
If you're ready to join a team that values care, community, and professionalism, we'd love to hear from you.
Job Types: Full-time, Part-time, Freelance
Pay: 12.21-13.50 per hour
Expected hours: 36 per week
Benefits:
Company pension
Employee discount
Flexitime
On-site parking
Work Location: In person
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