Job Description

Are you passionate about Diabetes and looking to take the next step in your career? Do you have a keen interest in supporting patients through behaviour change to manage their diabetes more effectively?
We are excited to offer an opportunity for an Optimising Care Facilitator worker to join our dynamic and supportive team at CHCP.
In this role, you will play a pivotal part in supporting individuals with diabetes to achieve better health outcomes through tailored education, guidance, and behaviour change interventions.
Additionally, this post requires that you have the ability to travel between locations to carry out your work.
Base will be confirmed once in post.
Main duties of the job
Key Responsibilities:

• Provide support to for Diabetes Care: Deliver support, education, and advice to individuals living with diabetes, ensuring optimal outcomes across the adult population and types of diabetes.
• Behaviour Change Management: Apply the principles of behaviour change to empower patients to make sustainable lifestyle changes that improve their diabetes control, reduce complications, and enhance quality of life. This includes the use of motivational interviewing and other therapeutic techniques.
• Education & Training: Deliver high-quality diabetes education to patients, their families, and colleagues, ensuring a holistic approach to care. Facilitate group and individual educational sessions on topics such as medication management, blood glucose monitoring, nutrition, exercise, and stress management. Key Requirements:
• Expertise in Behaviour Change (e.g., Motivational Interviewing, CBT, or other behaviour management techniques).
• Excellent Communication Skills, with the ability to build rapport and inspire patients to adopt and maintain behaviour changes.
• Commitment to Continuous Learning, keeping up-to-date with the latest research and developments in diabetes care.

For further information, please contact Tracy Cetin, Clinical Team Lead on07964686978 or email tracy.cetin@nhs.net
About us
At CHCP, we're passionate about people and we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard;at CHCP you have a real voice.
Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first class healthcareto thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.
As the 13th largest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history.
Details
Date posted
09 June 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
26,530 to 29,114 a year pa/pr
Contract
Permanent
Working pattern
Full-time
Reference number
810-6890976-D
Job locations
Health House
Hull
HU106DT
Job description
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on the role. Job description
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on the role.
Person Specification
Qualifications
Essential

• NVQ/Diploma Level 4 in Health and Social Care or equivalent level of knowledge, skills and experience
• Care Certificate or willingness to undertake this within induction period

Knowledge
Essential

• Knowledge of planning and completing existing patient support assessments
• Demonstrate awareness of insulin dependent diabetes
• Clear understanding of supporting and guiding patients with aspects of their care
• Clear understanding of patient needs to support self-management in the community
• Knowledge of a range of software programmes including Microsoft Word, Excel and Outlook
• Knowledge of completing risk assessments

Desirable

• Knowledge of policies, procedures and practices relating to the INCS
• Knowledge of techniques used to support and motivate behaviour change in individuals
• Knowledge of relevant legislation e.g. Mental Health Act (1983), Mental Capacity Act (2005), Safeguarding Adults and Deprivation of Liberty (DOLS)
• Knowledge of SystmOne

Experience
Essential

• Experience of completing patient assessments in a variety of settings including patients' own home or Treatment Room
• Experience of working in a health and/or social care setting
• Experience of undertaking risk assessments
• Experience of keeping accurate records and inputting data into relevant database systems
• Experience of working with people with a range of health needs and adults with complex health care conditions
• Experience of working with people with diabetes and other nursing needs e.g. wound care
• Experience of liaising and working with multidisciplinary teams or care teams

Person Specification
Qualifications
Essential

• NVQ/Diploma Level 4 in Health and Social Care or equivalent level of knowledge, skills and experience
• Care Certificate or willingness to undertake this within induction period

Knowledge
Essential

• Knowledge of planning and completing existing patient support assessments
• Demonstrate awareness of insulin dependent diabetes
• Clear understanding of supporting and guiding patients with aspects of their care
• Clear understanding of patient needs to support self-management in the community
• Knowledge of a range of software programmes including Microsoft Word, Excel and Outlook
• Knowledge of completing risk assessments

Desirable

• Knowledge of policies, procedures and practices relating to the INCS
• Knowledge of techniques used to support and motivate behaviour change in individuals
• Knowledge of relevant legislation e.g. Mental Health Act (1983), Mental Capacity Act (2005), Safeguarding Adults and Deprivation of Liberty (DOLS)
• Knowledge of SystmOne

Experience
Essential

• Experience of completing patient assessments in a variety of settings including patients' own home or Treatment Room
• Experience of working in a health and/or social care setting
• Experience of undertaking risk assessments
• Experience of keeping accurate records and inputting data into relevant database systems
• Experience of working with people with a range of health needs and adults with complex health care conditions
• Experience of working with people with diabetes and other nursing needs e.g. wound care
• Experience of liaising and working with multidisciplinary teams or care teams